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TITLE 9. HEALTH SERVICES
CHAPTER 9. DEPARTMENT OF HEALTH SERVICES - HUMAN REMAINS
9 A.A.C. 9
Supplement Information
Supp. 25-4
Rules recodified between October 1, 2025, through December 31, 2025, are underlined in this Chapter’s table of contents.

For questions, contact:
Name:	Stacie Gravito
Title:	Office Chief
Telephone:	(602) 542-1020
Fax:	(602) 364-1150
Email:	ACR@azdhs.gov
Office:	Office of Administrative Counsel and Rules
Department:	Department of Health Services
Address:	150 N. 18th Ave., Suite 540
	Phoenix, AZ 85007

PREFACE
Under Arizona law, the Department of State, Office of the Secretary of State (Office), Administrative Rules Division, accepts state agency rule notice and other legal filings and is the publisher of Arizona rules. The Office of the Secretary of State does not interpret or enforce rules in the Administrative Code. Questions about rules should be directed to the state agency responsible for the promulgation of the rule.

Scott Cancelosi, Director
ADMINISTRATIVE RULES DIVISION

RULES
The definition for a rule is provided for under A.R.S. § 41-1001. “‘Rule’ means an agency statement of general applicability that implements, interprets, or prescribes law or policy, or describes the procedures or practice requirements of an agency.”
THE ADMINISTRATIVE CODE
The Arizona Administrative Code is where the official rules of the state of Arizona are published. The Code is the official codification of rules that govern state agencies, boards, and commissions.
The Code is separated by subject into Titles. Titles are divided into Chapters. A Chapter includes state agency rules. Rules in Chapters are divided into Articles, then Sections. The “R” stands for “rule” with a sequential numbering and lettering outline separated into subsections.
Rules are codified quarterly in the Code. Supplement release dates are printed on the footers of each Chapter.
First Quarter: January 1 - March 31
Second Quarter: April 1 - June 30
Third Quarter: July 1 - September 30
Fourth Quarter: October 1 - December 31
For example, the first supplement for the first quarter of 2025 is cited as Supp. 25-1. Supplements are traditionally released three to four weeks after the end of the quarter because filings are accepted until the last day of the quarter.
Please note: The Office publishes by Chapter, not by individual rule Section. Therefore there might be only a few Sections codified in each Chapter released in a supplement. The Office links to these codified Sections in the Table of Contents of this Chapter.
RULE HISTORY
Refer to the HISTORICAL NOTE at the end of each Section for the effective date of a rule. The note also includes the Register volume and page number in which the notice was published (A.A.R.) and beginning in supplement 21-4, the date the notice was published in the Register.
AUTHENTICATION OF PDF CODE CHAPTERS
The Office began to authenticate Chapters of the Code in Supp. 18-1 to comply with A.R.S. §§ 41-1012(B) and A.R.S. § 41-5505.
A certification verifies the authenticity of each Code Chapter posted as it is released by the Office of the Secretary of State. The authenticated pdf of the Code includes an integrity mark with a certificate ID. Users should check the validity of the signature, especially if the pdf has been downloaded. If the digital signature is invalid it means the document’s content has been compromised.
HOW TO USE THE CODE
Rules may be in effect before a supplement is released by the Office. Therefore, the user should refer to issues of the Arizona Administrative Register for recent updates to rule Sections.
ARIZONA REVISED STATUTE REFERENCES
The Arizona Revised Statutes (A.R.S.) are available online at the Legislature’s website, www.azleg.gov. An agency’s authority note to make rules is often included at the beginning of a Chapter. Other Arizona statutes may be referenced in rule under the A.R.S. acronym.
SESSION LAW REFERENCES
Arizona Session Law references in a Chapter can be found at the Secretary of State’s website, www.azsos.gov under Services-> Legislative Filings.
EXEMPTIONS FROM THE APA
It is not uncommon for an agency to be exempt from the steps outlined in the rulemaking process as specified in the Arizona Administrative Procedures Act, also known as the APA (Arizona Revised Statutes, Title 41, Chapter 6, Articles 1 through 10). Other agencies may be given an exemption to certain provisions of the Act.
An agency’s exemption is written in law by the Arizona State Legislature or under a referendum or initiative passed into law by Arizona voters.
When an agency files an exempt rulemaking package with our Office it specifies the law exemption in what is called the preamble of rulemaking. The preamble is published in the Register online at www.azsos.gov/rules, click on the Administrative Register link.
Editor’s notes at the beginning of a Chapter provide information about rulemaking Sections made by exempt rulemaking. Exempt rulemaking notes are also included in the historical note at the end of a rulemaking Section.
The Office makes a distinction to certain exemptions because some rules are made without receiving input from stakeholders or the public. Other exemptions may require an agency to propose exempt rules at a public hearing.
PERSONAL USE/COMMERCIAL USE
This Chapter is posted as a public courtesy online, and is for private use only. Those who wish to use the contents for resale or profit should contact the Office about Commercial Use fees. For information on commercial use fees review A.R.S. § 39-121.03 and 1 A.A.C. 1, R1-1-113.
Rhonda Paschal, rules managing editor, assisted with the editing of this Chapter.
TITLE 9. HEALTH SERVICES
CHAPTER 9. DEPARTMENT OF HEALTH SERVICES - HUMAN REMAINS
Authority: A.R.S. §§ 32-1307(A)(1). See also, Laws 2023, Ch. 194.
Supp. 25-4
Editor’s Note: The Department amended the name of this Chapter from “Department of Health Services - Procurement Organizations” to “Department of Health Services - Human Remains” by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
CHAPTER TABLE OF CONTENTS
ARTICLE 1. REPEALED
Article 1, consisting of Sections R9-9-101 through R9-9-108 and Table 1.1, repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
New Article 1, consisting of Sections R9-9-101 through R9-9-108 and Table 1.1, made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2).
Section
R9-9-101.	Repealed 	4
R9-9-102.	Repealed 	4
R9-9-103.	Repealed 	4
R9-9-104.	Repealed 	4
R9-9-105.	Repealed 	4
R9-9-106.	Repealed 	4
R9-9-107.	Repealed 	4
R9-9-108.	Repealed 	4
Table 1.1.	Repealed 	4
ARTICLE 2. REPEALED
Article 2, consisting of Sections R9-9-201 through R9-9-205, repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
New Article 2, consisting of Sections R9-9-201 through R9-9-205, made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2).
Section
R9-9-201.	Repealed 	4
R9-9-202.	Repealed 	4
R9-9-203.	Repealed 	4
R9-9-204.	Repealed 	4
R9-9-205.	Repealed 	4
ARTICLE 3. REPEALED
Article 3, consisting of Sections R9-9-301 through R9-9-305, repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
New Article 3, consisting of Sections R9-9-301 through R9-9-305, made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2).
Section
R9-9-301.	Repealed 	5
R9-9-302.	Repealed 	5
R9-9-303.	Repealed 	5
R9-9-304.	Repealed 	5
R9-9-305.	Repealed 	5
ARTICLE 4. REPEALED
Article 4, consisting of Sections R9-9-401 through R9-9-403, repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
New Article 4, consisting of Sections R9-9-401 through R9-9-403, made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2).
Section
R9-9-401.	Repealed 	5
R9-9-402.	Repealed 	5
R9-9-403.	Repealed 	5
SUBCHAPTER 9A. PROCUREMENT ORGANIZATIONS
Authority: A.R.S. § 36-851.01
Editor’s Note: The Department created a Subchapter titled “Procurement Organizations” by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
ARTICLE 1. PROCUREMENT ORGANIZATION LICENSURE
Article 1, consisting of Sections R9-9A-101 through R9-9A-109, and Table 1.1, made by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
Section
R9-9A-101.	Applicability 	5
R9-9A-102.	Definitions 	5
R9-9A-103.	Individuals to Act for an Applicant or a Licensee 
		6
R9-9A-104.	Application for Licensure 	6
R9-9A-105.	Application for License Renewal 	7
R9-9A-106.	Changes Affecting a License 	7
R9-9A-107.	Inspections 	9
R9-9A-108.	Denial, Suspension, Revocation, Enforcement 10
R9-9A-109.	Time-frames 	10
Table 1.1.	Time-frames (in calendar days) 	12
ARTICLE 2. ADMINISTRATION AND OPERATIONS FOR A PROCUREMENT ORGANIZATION
Article 2, consisting of Sections R9-9A-201 through R9-9A-203, made by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
Section
R9-9A-201.	General Administration Requirements for a Procurement Organization 		12
R9-9A-202.	Additional Administrative Requirements for an Accredited Procurement Organization 		13
R9-9A-203.	Additional Administrative Requirements for a Non-accredited Procurement Organization 		13
ARTICLE 3. ENVIRONMENTAL AND PHYSICAL PLANT STANDARDS FOR A NON-ACCREDITED PROCUREMENT ORGANIZATION
Article 3, consisting of Sections R9-9A-301 through R9-9A-303, made by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
Section
R9-9A-301.	Environmental and Physical Plant Standards 	16
R9-9A-302.	Emergency and Safety Standards 	17
R9-9A-303.	Security Standards; Inventory Controls 	18
SUBCHAPTER B. FUNERAL INDUSTRY
Editor’s Note: Laws 2023, Chapter 95 and Laws 2023, Chapter 194 repealed the Board of Funeral Directors and Embalmers and transferred the authority, powers, duties, and responsibilities of the Board to the Arizona Department of Health Services, effective April 1, 2023. The Department has recodified rules from 4 A.A.C. 12 to Subchapter B, titled “Funeral Industry” at 32 A.A.R. 177 (January 9, 2026, Issue 2), effective January 1, 2026. Some rules in 4 A.A.C. 12 were not recodified and are referenced in this Subchapter (Supp. 25-4).
Editor’s Note: The Department reserved Subchapter B at 30 A.A.R. 3657 (November 29, 2024).
ARTICLE 1. GENERAL PROVISIONS
Article 1, consisting of Sections R9-9B-101 through R9-9B-104, recodified from 4 A.A.R. 12, at 32 A.A.R. 177 effective January 1, 2026 (Supp. 25-4).
Section
R9-9B-101.	Definitions 	18
R9-9B-102.	Time-frames for Approval 	19
Table 1.1.	Time-frames (in days) 	20
R9-9B-103.	Fees 	20
R9-9B-104.	Renewal 	21
ARTICLE 2. FUNERAL INDUSTRY PROFESSIONAL LICENSING
Article 2, consisting of Sections R9-9B-203 through R9-9B-209, recodified from 4 A.A.R. 12, at 32 A.A.R. 177 effective January 1, 2026 (Supp. 25-4).
Section
R9-9B-201.	Reserved 	21
R9-9B-202.	Reserved 	21
R9-9B-203.	Application for an Intern, an Embalmer, or a Funeral Director License 		21
R9-9B-204.	Application for a Cremationist License 	23
R9-9B-205.	Continuing Education Hours Required 	23
R9-9B-206.	Waiver of Continuing Education 	23
R9-9B-207.	Continuing Education Determinations 	24
R9-9B-208.	Documentation of Continuing Education 	24
R9-9B-209.	Reinstatement 	24
ARTICLE 3. FUNERAL ESTABLISHMENT LICENSING
Article 3, consisting of Sections R9-9B-301 and R9-9B-302, R9-9B-304 through R9-9B-309, and R9-9B-312 through R9-9B-326, recodified from 4 A.A.R. 12, at 32 A.A.R. 177 effective January 1, 2026 (Supp. 25-4).
Section
R9-9B-301.	Application for a Funeral Establishment License or Interim Funeral Establishment Permit 		24
R9-9B-302.	Application for a Prearranged Funeral Sales Endorsement 		25
R9-9B-303.	Reserved 	26
R9-9B-304.	General Funeral Services Requirements 	26
R9-9B-305.	Deceptive Practices Prohibited 	26
R9-9B-306.	Misrepresentation of Legal or Cemetery Requirements 		27
R9-9B-307.	Consumer Disclosures 	28
R9-9B-308.	Annual Report Format 	28
R9-9B-309.	Equipment and Sanitation Requirements 	28
R9-9B-310.	Reserved 	28
R9-9B-311.	Reserved 	28
R9-9B-312.	Telephone Price Disclosures Requirement 	28
R9-9B-313.	Price Lists Requirement 	29
R9-9B-314.	Merchandise Price Card Requirement 	29
R9-9B-315.	Funeral Goods and Services Memorandum 	29
R9-9B-316.	Minimum Embalming Requirements 	29
R9-9B-317.	Surety Bond Requirements 	30
R9-9B-318.	Deceptive, Misleading, or Professionally Negligent Practices 		30
R9-9B-319.	Description of Casket 	30
R9-9B-320.	Possession of Trust Account Passbook 	31
R9-9B-321.	Certificate of Entitlement 	31
R9-9B-322.	Certificate of Performance 	31
R9-9B-323.	Statement of Accrued Taxes 	31
R9-9B-324.	Notice of Trust Account Transfer 	31
R9-9B-325.	Purchaser Cancellation Requests 	32
R9-9B-326.	Records Retention Requirement 	32
ARTICLE 4. CREMATORY LICENSING
Article 4, consisting of Sections R9-9B-401, R9-9B-406, and R9-9B-412 through R9-9B-414, recodified from 4 A.A.R. 12, at 32 A.A.R. 177 effective January 1, 2026 (Supp. 25-4).
Section
R9-9B-401.	Application for a Crematory License 	32
R9-9B-402.	Reserved 	33
R9-9B-403.	Reserved 	33
R9-9B-404.	Reserved 	33
R9-9B-405.	Reserved 	33
R9-9B-406.	Crematory Requirements 	33
R9-9B-407.	Reserved 	33
R9-9B-408.	Reserved 	33
R9-9B-409.	Reserved 	33
R9-9B-410.	Reserved 	33
R9-9B-411.	Reserved 	33
R9-9B-412.	Requirements for a Funeral Establishment that Provides for Cremation 		33
R9-9B-413.	Records Requirements for Crematories and Funeral Establishments that Provide for Cremation 
		33
R9-9B-414.	Disposition of Records 	34

ARTICLE 1. REPEALED
R9-9-101.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-102.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-103.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-104.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-105.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-106.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-107.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-108.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
Table 1.1.	Repealed
Historical Note
New Table 1.1 made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Table 1.1, following Section R9-9-108 repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
ARTICLE 2. REPEALED
R9-9-201.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-202.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-203.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-204.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-205.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
ARTICLE 3. REPEALED
R9-9-301.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-302.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-303.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-304.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-305.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
ARTICLE 4. REPEALED
R9-9-401.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-402.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). At the request of the Department a clerical error was corrected under subsection (3)(a); “and” was changed to “or” under file number R22-220 (Supp. 22-3). Amended by final expedited rulemaking at 29 A.A.R. 3429 (October 27, 2023), with an immediate effective date of October 4, 2023 (Supp. 23-4). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9-403.	Repealed
Historical Note
New Section made by final rulemaking at 28 A.A.R. 1517 (July 1, 2022), with an immediate effective date of June 8, 2022 (Supp. 22-2). Section repealed by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
SUBCHAPTER 9A. PROCUREMENT ORGANIZATIONS
ARTICLE 1. PROCUREMENT ORGANIZATION LICENSURE
R9-9A-101.	Applicability
This Subchapter does not apply to a procurement organization identified in A.R.S. § 36-851.01(F).
Historical Note 
R9-9A-101 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-102.	Definitions
In addition to the definitions in A.R.S. § 36-841, the following apply in this Subchapter, unless otherwise specified:
1.	“Acceptability assessment” means the evaluation by a procurement organization of available medical and social information about a donor to determine whether the donor meets criteria for making a non-transplant anatomical donation.
2.	“Accredited” means having a current and valid certificate of accreditation as a procurement organization from a nationally recognized agency that is approved by the Department.
3.	“Acquisition” means activities required to obtain a non-transplant anatomical donation.
4.	“Administrator” means the individual responsible for the provision by a procurement organization of services and related activities.
5.	“Applicant” means an individual or business organization requesting approval to operate a procurement organization.
6.	“Application” means the information, documents, and fees required by the Department for licensure of a procurement organization.
7.	“Business organization” means the same as “entity” in A.R.S. § 10-140.
8.	“Calendar day” means each day, not including the day of the act, event, or default from which a designated period of time begins to run, but including the last day of the period unless it is a Saturday, Sunday, statewide furlough day, or legal holiday, in which case the period runs until the end of the next day that is not a Saturday, Sunday, statewide furlough day, or legal holiday.
9.	“Department” means the Arizona Department of Health Services.
10.	“Distribution” means the process for release and transfer of non-transplant anatomical material to another procurement organization, an education facility, or a research facility, including the selection and evaluation of non-transplant anatomical material for the intended use.
11.	“Donor consent form” means the same as “document of gift” as defined in A.R.S. § 36-841.
12.	“Exceptional release” means the distribution of non-transplant anatomical material that:
a.	Has been approved for usage before a donor acceptability assessment has been completed; or
b.	Would not normally meet the established acceptability criteria, at the request of a researcher.
13.	“Final disposition” means the same as in A.R.S. § 36-301.
14.	“Licensee” means a person to whom the Department has issued a license to operate a procurement organization.
15.	“Medical director” means a physician who meets the requirements in A.R.S. § 36-851.03.
16.	“Non-transplant anatomical donation” means an anatomical gift intended to be used for education or research.
17.	“Non-transplant anatomical material” means a non-transplant anatomical donation that has been prepared, packaged, labeled, and released to distribution inventory.
18.	“Personnel member” means an individual who is identified as an employee, student, or volunteer for a procurement organization and performs activities directly related to acquisition, evaluation of a non-transplant anatomical donation, preparation, or distribution of non-transplant anatomical material.
19.	“Physical assessment” means a postmortem evaluation of a non-transplant anatomical donation to determine whether there is evidence of a condition, such as a viral or bacterial infection, that may affect the suitability of the non-transplant anatomical donation for use in education or research.
20.	“Premises” mean a facility and surrounding grounds that are designated by an applicant or a licensee and licensed by the Department as part of a procurement organization.
21.	“Preparation” means an activity:
a.	Performed to make a non-transplant anatomical donation ready for distribution; and
b.	Includes cleaning, preservation, disarticulation, dissection, skeletonization, plastination, packaging, and labeling of the non-transplant anatomical donation.
22.	“Procurement organization” means the same as “non-transplant anatomical donation organization,” as defined in A.R.S. § 36-841, and includes both accredited and non-accredited facilities.
23.	“Quality management program” means ongoing activities designed and implemented by a procurement organization to improve acquisition, evaluation of a non-transplant anatomical donation, preparation, or distribution of non-transplant anatomical material.
24.	“Standard operating procedure” means a documented process for carrying on business, providing services, or performing activities, with instructions for performing routine or repetitive tasks.
25.	“Storage” means the process of maintaining non-transplant anatomical donations and non-transplant anatomical material in a designated area that contains relevant equipment, instruments, and supplies until distribution or final disposition.
26.	“Transfer” means to convey responsibility and oversight for non-transplant anatomical material to another person.
Historical Note 
R9-9A-102 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-103.	Individuals to Act for an Applicant or a Licensee
When an applicant or a licensee is required by this Subchapter to provide information on or sign an application form or other document, the following shall satisfy the requirement on behalf of the applicant or licensee:
1.	If the applicant or licensee is an individual, the individual; and
2.	If the applicant or licensee is a business organization, the individual who the business organization has designated to act on the business organization’s behalf for purposes of this Subchapter and who:
a.	Is a U.S. citizen or legal resident;
b.	Has an Arizona address; and
c.	Meets one of the following, as applicable:
i.	If the business organization is a partnership, is a general partner or is a limited partner who holds at least 10% of the voting rights of the partnership;
ii.	If the business organization is a corporation, association, or limited liability company, is the president, the chief executive officer, the incorporator, an agent, or any individual who owns or controls at least 10% of the voting securities; or
iii.	Holds a beneficial interest in 10% or more of the liabilities of the business organization.
Historical Note 
R9-9A-103 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-104.	Application for Licensure
A.	A person may not act as a procurement organization in this state unless the person is licensed by the Department as a procurement organization.
B.	An applicant for a procurement organization license shall submit to the Department an application that contains:
1.	The following, according to A.R.S. § 36-851.01(A), in a Department-provided format:
a.	The applicant’s name, mailing address, email address, and telephone number;
b.	The name or proposed name of the procurement organization, including the:
i.	Physical address;
ii.	Mailing address, if different from the physical address;
iii.	Telephone number;
iv.	Email address; and
v.	Tax ID number;
c.	Whether the applicant is a business organization and, if so, the type of business organization;
d.	Whether the applicant is accredited as a procurement organization;
e.	If the applicant is not accredited as a procurement organization, the name, email address, telephone number, and professional license number of the medical director;
f.	Whether the facility is ready for a licensing inspection by the Department;
g.	If the facility is not ready for a licensing inspection specified in subsection (B)(1)(f), the date the facility will be ready for a licensing inspection;
h.	The name, title, and contact information of an individual acting on behalf of the applicant, as specified in R9-9A-103;
i.	Whether the applicant complies with local zoning ordinances, building codes, and fire codes;
j.	Whether the applicant agrees to allow the Department to submit supplemental requests for information under R9-9A-109; and
k.	The applicant’s signature and the date signed;
2.	If applicable, documentation that the procurement organization is accredited;
3.	A floor plan, drawn to scale, of each building where the procurement organization will be located, showing the function of each room;
4.	Documentation for the applicant that complies with A.R.S. § 41-1080;
5.	Documentation that shows that the applicant is in good standing with the Arizona Corporation Commission; and
6.	An application fee of $2,000.
C.	Upon receipt of the application in subsection (B), the Department shall conduct an inspection of the procurement organization, if applicable.
D.	The Department shall issue or deny a license to an applicant as specified in R9-9A-109.
Historical Note 
R9-9A-104 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-105.	Application for License Renewal
A.	A license is valid for two years from the date of issuance or renewal as specified in A.R.S. § 36-851.01(C).
B.	At least 30 calendar days before the expiration date indicated on a procurement organization’s license, a licensee shall submit to the Department an application for renewal that contains:
1.	The following, in a Department-provided format:
a.	The licensee’s name, mailing address, email address, and telephone number;
b.	The procurement organization’s license number;
c.	Whether the applicant agrees to allow the Department to submit supplemental requests for information under R9-9A-109; and
d.	The licensee’s signature and the date signed;
2.	If applicable, documentation that the procurement organization is accredited; and
3.	An application fee of $2,000.
C.	The Department shall renew or deny renewal of a license as specified in R9-9A-109.
Historical Note 
R9-9A-105 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-106.	Changes Affecting a License
A.	A licensee shall notify the Department in writing at least 30 calendar days before the effective date of termination of procurement organization operations, including the following information, in a Department-provided format:
1.	The name and license number of the licensee;
2.	The name, email address, and telephone number of an individual who may be contacted by the Department;
3.	The proposed termination date; and
4.	The address and contact information for the location where the procurement organization records will be retained, according to R9-9A-201(B)(1)(b).
B.	A licensee of an accredited procurement organization, whose certificate of accreditation has expired or has been revoked, suspended, or denied, shall notify the Department in writing no later than 14 calendar days after expiration or the receipt of a revocation, suspension, or denial.
C.	A licensee shall:
1.	Notify the Department in writing at least 30 calendar days before a change in the legal name of a procurement organization that does not affect the structure or ownership of the business organization, including the following information:
a.	The name and license number of the licensee;
b.	The current name of the procurement organization;
c.	The proposed name of the procurement organization; and
d.	The name, email address, and telephone number of an individual who may be contacted by the Department; and
2.	Within seven calendar days after the effective date of the name change, submit to the Department documentation of the name change from the Arizona Corporation Commission that indicates no change in structure or ownership of the procurement organization.
D.	A licensee shall:
1.	Notify the Department in writing at least 30 calendar days before a change in the legal name of the licensee, which does not affect the structure or ownership of the business organization if the licensee is a business organization, including the following information:
a.	The current name and license number of the licensee,
b.	The proposed name of the licensee, and
c.	The name, email address, and telephone number of an individual who may be contacted by the Department; and
2.	Within seven calendar days after the effective date of the name change, submit to the Department either:
a.	If the licensee is an individual, documentation of the individual’s legal name change; or
b.	If the licensee is a business organization, documentation of the name change from the Arizona Corporation Commission that indicates no change in structure or ownership of the business organization.
E.	A licensee shall notify the Department in writing no later than 30 calendar days after a change in any of the following, including the name and license number of the procurement organization:
1.	The email address or mailing address of the procurement organization, including the new email address or mailing address;
2.	The email address or telephone number of the licensee, including the new email address or telephone number;
3.	An administrator, including the name, telephone number, and email address of the new administrator;
4.	A medical director, including the name, email address, and professional license number of the new medical director; or
5.	The name, telephone number, and email address of the individual acting on behalf of the licensee specified in R9-9A-103.
F.	A licensee shall notify the Department in writing at least 30 calendar days before the effective date of a proposed modification, which includes a substantial improvement, enlargement, reduction, alteration, or other substantial change in the facility or another structure on the premises at the procurement organization, including;
1.	The following information:
a.	The name and license number of the licensee;
b.	A description of the proposed modification;
c.	Whether the modification will comply with local zoning ordinances, building codes, and fire codes;
d.	The estimated date of completion of the modification;
e.	The date the facility will be ready for a licensing inspection; and
f.	The name, email address, and telephone number of an individual who may be contacted by the Department;
2.	A floor plan, drawn to scale, of each building in which a change will be made:
a.	Showing the function of each room, and
b.	Indicating the changes to be made; and
3.	A plan for ensuring the quality and security of non-transplant anatomical donations and non-transplant anatomical material are maintained during the modification.
G.	For an anticipated change in the address of a procurement organization, a licensee shall:
1.	Notify the Department in writing at least 30 calendar days before the anticipated change in the address, including;
a.	The name and license number of the licensee;
b.	The new address of the procurement organization;
c.	The estimated date that the procurement organization plans to suspend acquisition, preparation, and distribution at the current address in anticipation of the change of address; and
d.	The estimated date that the procurement organization plans to be ready to begin operations at the new address;
2.	Submit to the Department:
a.	The application information, documentation, and fee required in R9-9A-104(B);
b.	A plan for ensuring the quality and security of non-transplant anatomical donations and non-transplant anatomical material are maintained during the change of location; and
c.	Documentation from the Arizona Corporation Commission that shows the change of address and indicates no change in structure or ownership of the procurement organization;
3.	Ensure that the quality and security of non-transplant anatomical donations and non-transplant anatomical material are maintained during the change of address; and
4.	Not begin procurement organization activities at the new address until a new license has been issued according to subsection (M).
H.	For an anticipated change of ownership of a procurement organization:
1.	A licensee shall:
a.	Notify the Department in writing at least 30 calendar days before the anticipated change of ownership, including the following information, in a Department-provided format:
i.	The name and license number of the licensee;
ii.	The name, email address, and telephone number of the person who is anticipated to assume ownership of the procurement organization;
iii.	The estimated date that the procurement organization plans to suspend acquisition, preparation, and distribution in anticipation of the change of ownership;
iv.	The estimated date that the change of ownership will occur;
v.	The address and contact information for the location where the procurement organization records will be retained, according to R9-9A-201(B)(1)(b); and
vi.	The name, email address, and telephone number of an individual who may be contacted by the Department;
b.	If the licensee anticipates that any non-transplant anatomical donations or non-transplant anatomical material in the possession of the licensee will be transferred to the new owner, submit to the Department a plan for ensuring that the quality and security of the non-transplant anatomical donations and non-transplant anatomical material are maintained during the change of ownership; and
c.	If the licensee anticipates that any non-transplant anatomical donations or non-transplant anatomical material in the possession of the licensee will not be transferred to the new owner, submit to the Department a plan for final disposition of the non-transplant anatomical donations and non-transplant anatomical material, consistent with the standard operating procedure for the final disposition of non-transplant anatomical donations and non-transplant anatomical material, according to R9-9A-201(B)(8); and
2.	The person identified in subsection (H)(1)(b) shall:
a.	Submit to the Department the application information, documentation, and fee required in R9-9A-104(B);
b.	Ensure that the quality and security of non-transplant anatomical donations and non-transplant anatomical material transferred from the licensee are maintained during the change of ownership; and
c.	Not begin procurement organization activities until a license has been issued by the Department to the person according to R9-9A-109(C)(4).
I.	If the Department receives the notification of termination of operation in subsection (A) or notice of a change in ownership in subsection (H)(1), the Department shall void the licensee’s license to operate a procurement organization as of the termination date specified by the licensee.
J.	If the Department receives a notification in subsection (B) of a procurement organization’s loss of accreditation, the Department may conduct an inspection of the procurement organization to ensure compliance with the requirements in A.R.S. § 36-851.03 and this Subchapter.
K.	If the Department receives a notification in subsection (C) or (D) of a change in the legal name of the procurement organization or licensee, the Department shall:
1.	Determine whether the change affects the structure or ownership of the business organization;
2.	If the change does not affect the structure or ownership of the business organization, issue to the licensee an amended license showing the new legal name of the procurement organization or licensee and keeping the current license expiration date; and
3.	If the change affects the structure or ownership of the business organization:
a.	Notify the licensee that the procurement organization is required to suspend acquisition, preparation, and distribution as of the date of the documentation required in subsection (C)(2) or (D)(2)(b), as applicable;
b.	Require the licensee to specify the address and contact information for the location where the procurement organization records will be retained, according to R9-9A-201(B)(1)(b);
c.	Notify the licensee that the licensee is responsible for ensuring that the quality and security of non-transplant anatomical donations and non-transplant anatomical material are maintained until:
i.	A new license is issued under the new structure or ownership of the business organization; or
ii.	The licensee no longer possesses any non-transplant anatomical donations or non-transplant anatomical material;
d.	If the procurement organization plans to continue operations under the new structure or ownership of the business organization:
i.	Require the submission of the application information, documentation, and fee required in R9-9A-104(B);
ii.	Conduct an inspection of the procurement organization if appropriate; and
iii.	Specify that procurement organization activities may not resume until a new license has been issued by the Department according to R9-9A-109(C)(4); and
e.	Terminate the licensee’s current license when the Department:
i.	Issues a new license to the procurement organization under the new structure or ownership of the business organization, or
ii.	Receives notification that the licensee no longer possesses any non-transplant anatomical donations or non-transplant anatomical material.
L.	If the Department receives a notification in subsection (F) of a proposed modification, the Department:
1.	May conduct an inspection of the premises; and
2.	If the procurement organization is compliant with A.R.S. Title 36, Chapter 7, Article 3, and this Subchapter, shall issue to the licensee an amended license that incorporates the modification and retains the expiration date of the existing license.
M.	If the Department receives a notification, information, and documentation in subsection (G) for a change of address, regardless of whether the change affects the structure or ownership of the business organization, or a notification in subsection (H) that indicates a change in ownership, the Department:
1.	Shall notify the licensee that:
a.	The procurement organization is required to suspend acquisition, preparation, and distribution as of the date specified in subsection (G)(1)(c) or (H)(1)(a)(iii), as applicable;
b.	The licensee is responsible for ensuring that the quality and security of non-transplant anatomical donations and non-transplant anatomical material are maintained until:
i.	A new license is issued to the licensee at the new address or to the new owner, as applicable; or
ii.	The licensee no longer possesses any non-transplant anatomical donations or non-transplant anatomical material; and
c.	Procurement organization activities may not occur after the date specified in subsection (G)(1)(c) or (H)(1)(a)(iii), as applicable, until a new license has been issued by the Department according to R9-9A-109(C)(4);
2.	May conduct an inspection of the procurement organization;
3.	If the application is compliant with A.R.S. Title 36, Chapter 7, Article 3, and this Subchapter, shall issue a new license to the applicant according to R9-9A-109(C)(4); and
4.	Shall terminate the licensee’s current license when the Department:
a.	Issues a new license to the procurement organization at the new address or to the new owner, as applicable; or
b.	Receives notification that the licensee no longer possesses any non-transplant anatomical donations or non-transplant anatomical material.
Historical Note 
R9-9A-106 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-107.	Inspections
A.	A non-accredited procurement organization is subject to inspection by the Department at any time to evaluate compliance with A.R.S. Title 36, Chapter 7, Article 3, and this Subchapter according to A.R.S. § 36-851.03(A)(5)(a) and (C).
B.	An accredited procurement organization is subject to inspection by the Department at any time to evaluate compliance with requirements in A.R.S. § 36-851.02(2) and the rules adopted pursuant to A.R.S. § 36-851.02(2).
C.	If the Department determines that a procurement organization is not in compliance with the applicable requirements in A.R.S. Title 36, Chapter 7, Article 3, and the rules in this Subchapter, the Department may:
1.	Take an enforcement action as described in R9-9A-108; or
2.	Require that the licensee submit to the Department, within 30 calendar days after written notice from the Department, a plan of correction acceptable to the Department to address issues of compliance that:
a.	Describes how each identified instance of noncompliance will be corrected and reoccurrence prevented,
b.	Includes a date for correcting each instance of noncompliance that is appropriate to the actions necessary to correct the instance of noncompliance, and
c.	Includes the signature of the individual acting for the licensee according to R9-9A-102 and date signed.
Historical Note 
R9-9A-107 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-108.	Denial, Suspension, Revocation, Enforcement
A.	The Department may:
1.	Deny a license as specified in subsection (B),
2.	Suspend or revoke a license under A.R.S. § 36-851.01(E) and subsection (B), or
3.	Assess or impose a civil penalty under A.R.S. § 36-851.01(E) and subsection (B).
B.	The Department may impose civil penalties, deny an application, or suspend or revoke a license to operate a procurement organization, if:
1.	An applicant or a licensee does not meet the application requirements contained in R9-9A-104 or R9-9A-105, as applicable;
2.	A licensee does not comply with applicable requirements in A.R.S. §§ 36-851.01 through 36-851.03 and this Subchapter;
3.	A licensee does not correct the deficiencies identified during an inspection according to the plan of correction;
4.	An applicant or a licensee provides false or misleading information to the Department; or
5.	The nature or number of violations revealed by any type of inspection or investigation of a procurement organization poses a direct risk to the life, health, or safety of a personnel member or member of the public.
C.	In determining which action in subsection (A) is appropriate, the Department shall consider:
1.	Repeated violations of statutes or rules,
2.	The pattern of violations,
3.	The severity of violations, and
4.	The number of violations.
D.	If the Department receives notice that a previously accredited procurement organization’s accreditation has expired or has been suspended or revoked, the Department may suspend or revoke the procurement organization’s license if the procurement organization does not comply with A.R.S. § 36-851.03 and this Subchapter.
E.	An applicant or a licensee may appeal the Department’s determination in this Section according to A.R.S. Title 41, Chapter 6, Article 10.
Historical Note 
R9-9A-108 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-109.	Time-frames
A.	The overall time-frame, as defined in A.R.S. § 41-1072, for a license granted by the Department under this Subchapter is set forth in Table 1.1. The applicant or licensee and the Department may agree in writing to extend the substantive review time-frame, as defined in A.R.S. § 41-1072, and the overall time-frame. An extension of the substantive review time-frame and the overall time-frame may not exceed 25% of the overall time-frame.
B.	The administrative completeness review time-frame, as defined in A.R.S. § 41-1072, for a license granted by the Department under this Subchapter is set forth in Table 1.1 and begins on the date that the Department receives an application from an applicant or a licensee.
1.	The Department shall send a notice of administrative completeness or deficiencies to the applicant or licensee within the administrative completeness review time-frame:
a.	A notice of deficiencies shall list each deficiency and the information or items needed to complete the application;
b.	The administrative completeness review time-frame and the overall time-frame are suspended from the date that the notice of deficiencies is sent until the date that the Department receives all of the missing information or items from the applicant or licensee; and
c.	If an applicant or a licensee fails to submit to the Department all of the information or items listed in the notice of deficiencies within the time-frame in Table 1.1 after the date that the Department sent the notice of deficiencies or within a time period the applicant or licensee and the Department agree upon in writing, the Department shall:
i.	Consider the application withdrawn, and
ii.	Send to the applicant or licensee a written notice setting forth the information required by A.R.S. § 41-1092.03.
2.	If the Department issues a license during the administrative completeness review time-frame, the Department shall not issue a separate written notice of administrative completeness.
C.	The substantive review time-frame is set forth in Table 1.1 and begins on the date of the notice of administrative completeness.
1.	As part of the substantive review of an application for a license, the Department may conduct an inspection that may require more than one visit to complete.
2.	The Department shall issue a license or send a written notice of denial of a license within the substantive review time-frame.
3.	During the substantive review time-frame, the Department may make one comprehensive written request for additional information, unless the applicant or licensee has agreed in writing to allow the Department to submit supplemental requests for information:
a.	The Department shall send a comprehensive written request for additional information that includes a written statement of deficiencies, stating each statute and rule upon which noncompliance is based, if the Department determines that an applicant or a licensee, or the procurement organization, including the premises, are not in substantial compliance with A.R.S. Title 36, Chapter 7, Article 3, or this Subchapter;
b.	An applicant or a licensee shall submit to the Department all of the information requested in a comprehensive written request for additional information or a supplemental request for information, including, if applicable, documentation of the corrections required in a statement of deficiencies, within the time-frame in Table 1.1 after the date of the comprehensive written request for additional information or the supplemental request for information or within a time period the applicant or licensee and the Department agree upon in writing;
c.	The substantive review time-frame and the overall time-frame are suspended from the date that the Department sends a comprehensive written request for additional information or a supplemental request for information until the date that the Department receives all of the information requested, including, if applicable, documentation of corrections required in a statement of deficiencies; and
d.	If an applicant or a licensee fails to submit to the Department all of the information requested in a comprehensive written request for additional information or a supplemental request for information, including, if applicable, documentation of corrections required in a statement of deficiencies, within the time-frame in Table 1.1, the Department shall:
i.	Deny the license, and
ii.	Send to the applicant or licensee a written notice of denial setting forth the reasons for denial and all other information required by A.R.S. §§ 41-1076 and 41-1092.03.
4.	The Department shall issue a license if the Department determines that the applicant or licensee and the procurement organization, including the premises, are in substantial compliance with A.R.S. Title 36, Chapter 7, Article 3, and this Subchapter.
Historical Note 
R9-9A-109 made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).

Table 1.1.	Time-frames (in calendar days)
Type of approval	Authority 
(A.R.S. § or A.A.C.)	Overall 
Time-frame 	Time-frame for applicant to complete application	Administrative Completeness Time-frame 	Substantive Review 
Time-frame 	Response Time for Request in R9-9A-603(X)	
Application for an initial procurement organization license	A.R.S. § 36-851.01 and R9-9A-104	90	90	30	60	30	
Renewal of a procurement organization license	A.R.S. § 36-851.01 and R9-9A-105	30	30	10	20	30	
Application for a facility or licensee name change	A.R.S. § 36-851.01 and R9-9A-106(C)	60	30	30	30	30	
Application for another change affecting licensure 	A.R.S. § 36-851.01 and R9-9A-106(C)	90	90	30	60	30	

Historical Note 
New Table 1.1. made under Subchapter A, Article 1, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
ARTICLE 2. ADMINISTRATION AND OPERATIONS FOR A PROCUREMENT ORGANIZATION
R9-9A-201.	General Administration Requirements for a Procurement Organization
A.	A licensee of a procurement organization:
1.	Is responsible for all issues of liability, ethical considerations, fiduciary issues, and compliance with applicable laws and regulations;
2.	Shall comply with:
a.	A.R.S. § 36-325 and, as applicable, A.A.C. R9-19-303 or A.A.C. R9-19-304 related to death certificate registration; and
b.	A.R.S. § 36-326, A.A.C. R9-19-301, A.A.C. R9-19-308, and, if applicable, A.A.C. R9-19-311 related to the movement of non-transplant anatomical donations and non-transplant anatomical material; and
3.	Shall adopt, maintain, and implement standard operating procedures, as applicable to the procurement organization.
B.	A licensee of a procurement organization shall ensure that standard operating procedures are established, documented, and implemented that cover:
1.	The proper use and maintenance of donor consent forms, including that a donor consent form:
a.	Includes:
i.	The intended use of the non-transplant anatomical material,
ii.	How the non-transplant anatomical material may be used,
iii.	A statement that the non-transplant anatomical material will be treated with dignity at all times, and
iv.	A statement that the non-transplant anatomical material may require international export to an end-user; and
b.	Is maintained in the donor’s record and retained for at least 10 years beyond the date of final disposition;
2.	An electronic identification system for donors, which is established and maintained for non-transplant anatomical donations and non-transplant anatomical material, that:
a.	Assigns a unique identification number to the donor and the associated non-transplant anatomical donation and non-transplant anatomical material,
b.	Tracks the complete history of all non-transplant anatomical material, and
c.	Records the date and staff member involved in each significant step of the operation from the time of acquisition of the non-transplant anatomical donation through final disposition;
3.	The screening of end-users prior to release and transfer of non-transplant anatomical material that:
a.	Require a written request for non-transplant anatomical material, containing:
i.	The name and address of the educational or research establishment making the request;
ii.	The name, title, and contact information of the individual at the educational or research establishment who will be accepting responsibility for the receipt, use, and disposition of the non-transplant anatomical material;
iii.	A description of the intended use;
iv.	The date and the approximate duration of use of the non-transplant anatomical material;
v.	A description of the venue in which the non-transplant anatomical material will be used and the environmental and security measures of the venue to ensure the safe and ethical utilization of the non-transplant anatomical material;
vi.	An assurance that universal precautions will be used when handling the non-transplant anatomical material;
vii.	The proposed final disposition of the non-transplant anatomical material;
viii.	An outline of proposed descriptive materials to be disseminated in connection with the use of the non-transplant anatomical material; and
ix.	Other supporting documentation that is relevant to the request; and
b.	Include the criteria for approving requested non-transplant anatomical material for use, including:
i.	The standards for acceptability of the educator or researcher for the use of non-transplant anatomical material;
ii.	The appropriateness of the intended use;
iii.	The types of venues in which the non-transplant anatomical material may be used;
iv.	What final disposition of the non-transplant anatomical material may be proposed, unless the non-transplant anatomical material is returned to the procurement organization; and
v.	The suitability of the proposed descriptive materials;
4.	The process for requesting and criteria for approving the exceptional release of non-transplant anatomical material;
5.	The labeling of non-transplant anatomical donations and non-transplant anatomical material with:
a.	The unique identification number specified in subsection (B)(2)(a),
b.	That the non-transplant anatomical donation or non-transplant anatomical material is not for transplant or clinical use,
c.	Any condition or limitation regarding the use of the non-transplant anatomical donation or non-transplant anatomical material,
d.	That universal precautions must be used in handling the non-transplant anatomical donation or non-transplant anatomical material,
e.	A disclosure of any disease state in the non-transplant anatomical donation or non-transplant anatomical material, and
f.	The name and contact information for the procurement organization;
6.	The packaging and transport of non-transplant anatomical donations and non-transplant anatomical material to:
a.	Preserve the quality of the non-transplant anatomical donation or non-transplant anatomical material,
b.	Prevent potential cross-contamination between non-transplant anatomical donations or non-transplant anatomical material, and
c.	Protect the health and safety of personnel members and the public;
7.	The distribution of non-transplant anatomical donations and non-transplant anatomical material, including methods for:
a.	Ensuring the quality and suitability of non-transplant anatomical donations and non-transplant anatomical material;
b.	Handling non-transplant anatomical donations and non-transplant anatomical material that do not meet quality control standards;
c.	Ensuring the eligibility of an end-user or other person to which non-transplant anatomical donations and non-transplant anatomical material may be transferred;
d.	Handling an end-user request that does not meet the criteria in subsection (B)(3)(b);
e.	The release of:
i.	Non-transplant anatomical donations to use, and
ii.	Non-transplant anatomical material to an end-user or other person to which non-transplant anatomical material may be transferred; and
f.	The exceptional release of the non-transplant anatomical material; and
8.	The final disposition of non-transplant anatomical donations or non-transplant anatomical material, consistent with requirements in:
a.	A.R.S. Title 32, Chapter 12; A.R.S. Title 36, Chapter 7; and Subchapter B, related to funeral arrangements, cremation, or other final dispositions;
b.	A.R.S. Title 36, Chapter 3, and 9 A.A.C. 19, related to the movement of non-transplant anatomical donations or non-transplant anatomical material and reporting of the final disposition; and
c.	A.R.S. Title 36, Chapter 6, Articles 1, 2, and 4, related to non-transplant anatomical donations or non-transplant anatomical material infected with an agent causing a communicable disease.
C.	A licensee of a procurement organization shall ensure that copies of standard operating procedures are:
1.	Maintained at the procurement organization, and
2.	Available for review by the Department within two hours of the Department’s request.
Historical Note 
R9-9A-201 made under Subchapter A, Article 2, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-202.	Additional Administrative Requirements for an Accredited Procurement Organization
A.	A licensee of an accredited procurement organization shall provide a copy of a renewed accreditation to the Department within 30 calendar days after the date of issuance.
B.	A licensee of an accredited procurement organization shall ensure that a procurement organization facility is in a building that provides a separate and designated area for tissue recovery, according to A.R.S. § 36-851.02(3).
Historical Note 
R9-9A-202 made under Subchapter A, Article 2, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-203.	Additional Administrative Requirements for a Non-accredited Procurement Organization
A.	A licensee of a non-accredited procurement organization shall:
1.	Appoint an administrator who:
a.	Has at least a bachelor’s degree in a health science or other science-related field,
b.	Has at least three years of experience in tissue banking or other related fields, and
c.	Is responsible for all services and activities at the procurement organization;
2.	Appoint a medical director who:
a.	Is licensed under A.R.S. Title 32, Chapter 13 or 17;
b.	Provides medical guidance to determine donor eligibility; and
c.	May be the same individual as the administrator, if the individual’s qualifications satisfy the requirements in both subsections (A)(1) and (2)(a);
3.	Adopt a quality management program that, at a minimum, includes:
a.	A method to identify, document, and evaluate incidents;
b.	A method to collect data to evaluate the provision of procurement organization services;
c.	A method to evaluate the data collected to identify a concern about the provision of procurement organization services;
d.	A method to make changes or take action as a result of the identification of a concern about the provision of procurement organization services; and
e.	The frequency of submitting a documented report required in subsection (A)(4) to the licensee;
4.	Ensure that a documented report of quality management program activities is:
a.	Submitted to the licensee that includes:
i.	An identification of each concern about the provision of procurement organization services, and
ii.	Any changes made or actions taken as a result of the identification of a concern about the provision of procurement organization services; and
b.	Maintained by the procurement organization for at least 12 months after the date of the report;
5.	Review and evaluate the effectiveness of the quality management program in subsection (A)(3) at least once every 12 months;
6.	If any instance of use of a non-transplant anatomical donation or non-transplant anatomical material for a purpose other than for research, education, or another use specified in the donor consent form is detected:
a.	Report the incident to the Department within seven calendar days after the incident is detected,
b.	Maintain documentation of the report in a donor record, and
c.	Ensure that the incident is reviewed through the quality assurance process with any steps taken to prevent a reoccurrence;
7.	Unless otherwise specified in this Subchapter, ensure that any records or documentation required by this Subchapter are maintained for at least three years after the latest date entered on the report or document; and
8.	Ensure that the following information is conspicuously posted on the premises:
a.	The procurement organization’s current license,
b.	The names of the administrator and medical director,
c.	The hours of operation, and
d.	The evacuation plan listed in R9-9A-302(A)(5).
B.	An administrator of a non-accredited procurement organization:
1.	Is directly accountable to the licensee for the operations of the procurement organization, including all services and activities provided by or at the procurement organization;
2.	Has the authority and responsibility to manage the procurement organization, as specified in standard operating procedures; and
3.	Shall designate, in writing, an individual who is on the procurement organization’s premises and is available and responsible for procurement organization operations when the administrator is not present on the premises.
C.	A licensee of a non-accredited procurement organization shall ensure that the medical director:
1.	Establishes, reviews, and approves standard operating procedures related to:
a.	Donor eligibility, including:
i.	The content and conducting of an acceptability assessment;
ii.	The content and conducting of a physical assessment; and
iii.	Screening for a condition, such as a viral or bacterial infection, that may affect the suitability of the non-transplant anatomical donation for use in education or research;
b.	The criteria for and methods of verifying the suitability of a non-transplant anatomical donation for release for preparation;
c.	The criteria and processes for the exceptional release of non-transplant anatomical material; and
d.	Pre-established criteria for release of non-transplant anatomical material to an end-user;
2.	Reviews and, if necessary, revises all standard operating procedures of a medical nature at least every three years;
3.	Establishes a process for determining the eligibility of a donor, based on a comparison of the non-transplant anatomical donation with predetermined donor criteria;
4.	Prior to release for use or distribution, signs the donor eligibility statement and non-transplant anatomical material disposition or release statement;
5.	If designating another individual to perform tasks or functions assigned by the medical director, ensures that the individual:
a.	Has the required training and education for performing the tasks or functions;
b.	Has oversight when performing the tasks or functions assigned by the medical director; and
c.	Performs the tasks or functions assigned by the medical director according to standard operating procedures, including, if applicable, the functions described in subsections (C)(3) and (4);
6.	Reviews activities performed by a designee at least once every three months according to standard operating procedures established by the licensee; and
7.	Establishes the criteria for ensuring that all appropriate parties are notified of confirmed positive infectious disease test results.
D.	A licensee of a non-accredited procurement organization shall ensure that:
1.	The following are established, maintained, and implemented in compliance with applicable state and federal laws and regulations:
a.	A safety awareness and blood-borne pathogen training program, and
b.	A cleaning program that mitigates potential cross-contamination between non-transplant anatomical donations; and
2.	The medical director reviews and approves standard operating procedures related to the programs in subsections (D)(1)(a) and (b).
E.	A licensee of a non-accredited procurement organization shall ensure that the administrator:
1.	Specifies activities involving non-transplant anatomical donations and non-transplant anatomical material that a technician may provide;
2.	Specifies the methods used to provide clinical oversight and training to personnel members, including when clinical oversight and training are provided to an individual or a group; and
3.	Creates and maintains a technician’s personnel record that includes:
a.	Documentation of all completed training and education; and
b.	A written job description, including all primary duties.
F.	A licensee of a non-accredited procurement organization shall ensure that a technician:
1.	Is only assigned duties described in a written job description;
2.	Has the educational background, experience, and training sufficient to ensure that assigned tasks will be performed in accordance with the applicable standard operating procedures;
3.	Provides a copy of a transcript or diploma in health science or other field of science for which the technician received a degree or certificate, if applicable; and
4.	Demonstrates competency to perform assigned tasks.
G.	A licensee of a non-accredited procurement organization shall ensure that:
1.	The qualifications, skill, and knowledge required for each type of personnel member is based on the activities and services the personnel member may provide, as established in the personnel member’s job description; and
2.	A personnel member’s qualifications, skills, and knowledge are verified and documented:
a.	Before the personnel member provides procurement organization services, and
b.	According to standard operating procedures.
H.	A licensee of a non-accredited procurement organization shall ensure that a personnel member does not have direct interaction with non-transplant anatomical donations or non-transplant anatomical material unless specifically authorized by the licensee or administrator.
I.	A licensee of a non-accredited procurement organization shall ensure a personnel record is established for the administrator, technicians, and other personnel members that includes:
1.	The individual’s name, date of birth, home address, and contact telephone number;
2.	The individual’s starting date of employment or volunteer service and, if applicable, the ending date; and
3.	Documentation applicable to an individual’s duties, as required by standard operating procedures, including the individual’s:
a.	Education and experience;
b.	In-service education and continuing education, if applicable; and
c.	Evidence of Hepatitis B vaccination or refusal of Hepatitis B vaccine for individuals whose job-related responsibilities involve the potential exposure to blood-borne pathogens.
J.	A licensee of a non-accredited procurement organization shall ensure that a personnel record is:
1.	Maintained throughout an individual’s period of employment or volunteer service in or for the procurement organization,
2.	Maintained for at least three years after the last date that an individual’s employment or volunteer service in or for the procurement organization, and
3.	Provided to the Department when requested.
K.	A licensee of a non-accredited procurement organization shall ensure that a donor record:
1.	Includes:
a.	A copy of the donor consent form and any amendment to the consent form;
b.	The name and contact information of the person responsible for the donor’s anatomical gift; if applicable;
c.	The donor’s unique identifying number specified in R9-9A-201(B)(2)(a);
d.	Documentation for registering the donor’s death, as specified in A.A.C. R9-19-303 or A.A.C. R9-19-304, as applicable;
e.	A disposition-transit permit specified in A.A.C. R9-19-308;
f.	Any information from the donor referral source, including, as applicable:
i.	Donor acceptability assessment, and
ii.	Donor eligibility;
g.	All documents and permits that establish the chain of custody and identification of the individuals and organizations that had physical custody of the non-transplant anatomical donation or non-transplant anatomical material;
h.	Medical records, including as applicable:
i.	The donor’s physical assessment,
ii.	Pathology and laboratory testing and reports,
iii.	Physician summaries,
iv.	Serological results,
v.	Transfusion or infusion information, and
vi.	Plasma dilution calculations;
i.	Documentation related to activities involved in:
i.	Recovery of the non-transplant anatomical donation,
ii.	Preparation and storage of the non-transplant anatomical material, and
iii.	Distribution of the non-transplant anatomical material; and
j.	Final disposition documentation, including all records related to chain of custody;
2.	Includes, if applicable:
a.	A human remains release form specified in A.A.C. R9-19-301;
b.	Information for transporting human remains, as defined in A.R.S. § 36-301, into the state, as specified in A.A.C. R9-19-311;
c.	The release of information by a medical examiner, as specified in A.R.S. § 36-861;
d.	Cremation authorization documents; and
e.	Documentation related to the use of the non-transplant anatomical donation or non-transplant anatomical material for a purpose other than for research, education, or another use specified in the donor consent form; and
3.	Is:
a.	Confidential and kept in a location with controlled access;
b.	Stored in a manner to prevent unauthorized access;
c.	Maintained in a manner to preserve the donor record’s completeness and accuracy; and
d.	Made available to:
i.	The donor’s known consenter;
ii.	An agent legally authorized by the donor or other individual designated at the time a donor gives consent;
iii.	An individual appointed by a court or authorized by state laws;
iv.	An individual of a procurement organization as identified by standard operating procedures;
v.	An individual from an approving accrediting body, if applicable; and
vi.	An individual from the Department or other regulatory agency authorized by state and federal laws or regulations.
L.	A technician or other personnel member of a non-accredited procurement organization shall report to the administrator or medical director:
1.	Any concern related to receiving, preparing, packaging, distributing, or transporting non-transplant anatomical donations or non-transplant anatomical material that may adversely affect the health and safety of others; and
2.	Any personal health condition experienced by the technician or other personnel member related to receiving, preparing, packaging, distributing, or transporting non-transplant anatomical donations or non-transplant anatomical material.
M.	If an administrator or medical director of a non-accredited procurement organization receives a report specified in subsection (L), the administrator or medical director shall:
1.	Follow standard operating procedures to secure the area and eliminate exposure to others;
2.	Notify appropriate health and law enforcement agencies, as applicable; and
3.	Report the incident to the Department within seven calendar days after determining that a health condition in subsection (L) has occurred.
N.	If a non-accredited procurement organization owns or maintains a vehicle for transporting non-transplant anatomical donations and non-transplant anatomical material, an administrator shall ensure the vehicle is:
1.	Not used for a purpose other than transporting non-transplant anatomical donations and non-transplant anatomical material or conducting procurement organization business, and
2.	Only operated by a procurement organization technician or designated and authorized individual when transporting non-transplant anatomical donations or non-transplant anatomical material.
O.	If using another vehicle or type of transport for non-transplant anatomical donations or non-transplant anatomical material, an administrator of a non-accredited procurement organization shall ensure that the other vehicle or type of transport:
1.	Is properly equipped for the transportation of non-transplant anatomical donations or non-transplant anatomical material;
2.	Is compliant with all state laws and rules pertaining to transporting human remains; and
3.	If transport is by air, complies with applicable standards established by the International Air Transport Association and Transport Security Administration.
Historical Note 
R9-9A-203 made under Subchapter A, Article 2, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
ARTICLE 3. ENVIRONMENTAL AND PHYSICAL PLANT STANDARDS FOR A NON-ACCREDITED PROCUREMENT ORGANIZATION
R9-9A-301.	Environmental and Physical Plant Standards
A.	A licensee of a non-accredited procurement organization shall ensure that the procurement organization:
1.	Is in a building that:
a.	Has a commercial occupancy according to the local zoning jurisdiction;
b.	Is free of any plumbing, electrical, ventilation, mechanical, or structural hazard that may jeopardize:
i.	The security or quality of non-transplant anatomical donations or non-transplant anatomical material, or
ii.	The health or safety of a personnel member or the public; and
c.	Provides a separate and designated area for tissue recovery;
2.	Has premises that are:
a.	Sufficient to provide for a procurement organization’s services and activities;
b.	Cleaned and disinfected according to the procurement organization’s standard operating procedures to prevent, minimize, and control illness and infection and mitigate potential cross-contamination between non-transplant anatomical donations and non-transplant anatomical material;
c.	Clean and free from accumulations of dirt, garbage, and rubbish; and
d.	Free from a condition or situation that may cause an individual to suffer physical injury;
3.	Provides a restroom for clients that:
a.	Is free from contamination from a non-transplant anatomical donation or non-transplant anatomical material;
b.	Does not contain any items, materials, or devices associated with the preparation of non-transplant anatomical donations or non-transplant anatomical material; and
c.	Is not used by technicians or other personnel members unless personal protective equipment is removed before entering; and
4.	If the non-accredited procurement organization owns or maintains a vehicle for transporting non-transplant anatomical donations and non-transplant anatomical material:
a.	Maintains the vehicle in a clean and sanitary condition,
b.	Ensures that the floor of the vehicle or other locations on which non-transplant anatomical donations and non-transplant anatomical material are placed during transport have a surface capable of being cleaned and sanitized or disinfected, and
c.	Requires that the vehicle is locked and secured at all times during transport of non-transplant anatomical donations or non-transplant anatomical material.
B.	A licensee of a non-accredited procurement organization shall ensure that:
1.	A pest control program is implemented and documented that requires:
a.	A pest control service that uses certified applicators as specified in 3 A.A.C. 8, Article 2; and
b.	Annual pest control service records to be retained for at least 12 months after the date of service; and
2.	The procurement organization does not engage in any practice or create any condition that would constitute a public health nuisance, as specified in A.R.S. § 36-601, or is contrary to the health laws of this state.
C.	A licensee of a non-accredited procurement organization shall ensure that:
1.	Areas used to receive or prepare non-transplant anatomical donations or to label or package non-transplant anatomical material:
a.	Are properly ventilated;
b.	Have sanitary flooring and drainage;
c.	Are protected from dust, dirt, flies, and other contamination;
d.	Are only used, as applicable, for examining and preparing non-transplant anatomical donations or for labeling or packaging non-transplant anatomical material;
e.	Are thoroughly cleansed and disinfected with a 1% solution of chlorinated soda, or other suitable and effective disinfectant, immediately after an obvious spill of blood or other potentially infectious bodily fluid or material;
f.	Contain the equipment, instruments, and supplies necessary for accomplishing the tasks for which the areas are used that are:
i.	Sufficient to accomplish the tasks;
ii.	Maintained in working condition;
iii.	Maintained in a clean and sanitary condition and disinfected or sanitized, as applicable, after each use;
iv.	Used according to the manufacturer’s recommendations; and
v.	If applicable, tested and calibrated according to the manufacturer’s recommendations or, if there are no manufacturer’s recommendations, as specified in standard operating procedures;
g.	Are disinfected after each use to protect the health and safety of technicians and other personnel members;
h.	Are maintained in a clean and sanitary condition at all times; and
i.	Have proper and convenient receptacles for refuse, bandages, and all other waste materials; and
2.	All refuse and waste products produced from receiving, preparing, packaging, distributing, and transporting non-transplant anatomical donations or non-transplant anatomical material are removed from the premises as needed.
D.	A licensee of a non-accredited procurement organization shall ensure that the procurement organization has refrigerated areas for storing non-transplant anatomical donations and non-transplant anatomical material that:
1.	Are only used for non-transplant anatomical donations or non-transplant anatomical material;
2.	Are maintained in working order;
3.	Are kept in a clean and sanitary condition;
4.	If a walk-in cooler, maintains a temperature between 36°F and 45°F;
5.	If a freezer, maintains a temperature at or below 32°F; and
6.	Are monitored by a temperature sensor system that:
a.	Measures temperatures continuously and documents when a unit is out of the required temperature range, and
b.	Alerts technicians or other designated individuals when temperatures are outside of the acceptable limits.
E.	A licensee of a non-accredited procurement organization shall maintain documentation of equipment tests, calibrations, and repairs for at least 12 months after the date of testing, calibration, or repair.
F.	A licensee of a non-accredited procurement organization shall ensure that:
1.	Biohazardous material or medical waste and other potentially hazardous materials are removed and disposed of by a facility licensed by the Arizona Department of Environmental Quality pursuant to 18 A.A.C. 8 and 13; and
2.	Combustible or flammable liquids are stored in labeled containers or safety containers in a secured area and properly identified to ensure the health and safety of personnel members and the public.
Historical Note 
R9-9A-301 made under Subchapter A, Article 3, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-302.	Emergency and Safety Standards
A.	An administrator of a non-accredited procurement organization shall ensure that:
1.	Standard operating procedures are developed, documented, and maintained for the emergency transfer of non-transplant anatomical donations and non-transplant anatomical material to a designated back-up storage facility when the quality or security of non-transplant anatomical donations or non-transplant anatomical material may be compromised, including:
a.	The situations that would require an emergency transfer, including time limits and temperature tolerance for loss of refrigeration capability;
b.	The location of the back-up storage facility;
c.	The actions to be taken by the administrator and personnel members;
d.	The methods to be used for the emergency transfer;
e.	Specific labeling indicating that the transported non-transplant anatomical donations and non-transplant anatomical material must remain untouched until returned to the licensed non-accredited procurement facility after the situation has been resolved; and
f.	Requirements for the situation that resulted in an emergency transfer to be reviewed through the quality management program in R9-9A-203(A)(3) to prevent a recurrence;
2.	A first aid kit is available at the procurement organization;
3.	Smoke detectors are:
a.	Installed according to building size and the requirements of the local zoning jurisdiction;
b.	Maintained in an operable condition; and
c.	Either battery operated or, if hard-wired into the electrical system of the procurement organization, have a back-up battery;
4.	A portable fire extinguisher that is labeled 2A-10-BC by the Underwriters Laboratory:
a.	Is readily available for use;
b.	For a disposable fire extinguisher, is replaced when the fire extinguisher’s indicator reaches the red zone; and
c.	For a non-disposable fire extinguisher, is serviced at least every 12 months and has a tag attached to the fire extinguisher that includes the date of service; and
5.	A written fire and evacuation plan is established and maintained.
B.	An administrator of a non-accredited procurement organization shall:
1.	Obtain a fire inspection conducted according to the time-frame established by the local fire department or the State Fire Marshal,
2.	Make any repairs or corrections stated on the fire inspection report, and
3.	Maintain documentation of a current fire inspection.
Historical Note 
R9-9A-302 made under Subchapter A, Article 3, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
R9-9A-303.	Security Standards; Inventory Controls
A.	A licensee of a non-accredited procurement organization shall ensure that access to the enclosed-locked areas where non-transplant anatomical donations and non-transplant anatomical material are located is limited to individuals authorized by the licensee or administrator.
B.	An administrator of a non-accredited procurement organization shall ensure that:
1.	Standard operating procedures are developed, documented, and maintained to prevent unauthorized access to non-transplant anatomical donation or non-transplant anatomical material inventory that:
a.	Restricts access to the areas of the building that contain non-transplant anatomical donations or non-transplant anatomical material inventory and donor records,
b.	Provides for identification of authorized individuals, and
c.	Specifies the methods for conducting electronic monitoring;
2.	Personnel or security equipment to deter and prevent unauthorized entrance into limited access areas are present and operational and include:
a.	Devices or a series of devices to detect unauthorized intrusion, which may include a signal system interconnected with a radio-frequency device or other mechanical or electronic devices;
b.	Exterior lighting to facilitate surveillance; and
c.	Electronic monitoring using video cameras to provide coverage of:
i.	Entrances to and exits from limited access areas, and
ii.	Entrances to and exits from the buildings;
3.	Video recordings from the video cameras required in subsection (B)(2)(c) are retained for at least 30 calendar days;
4.	The electronic monitoring system in subsection (B)(2)(c) has a failure notification system that provides an audible and visual notification of any failure in the electronic monitoring system; and
5.	Battery backup is present and operational to ensure the functioning of video cameras and recording equipment in the event of a power outage.
C.	A licensee of a non-accredited procurement organization shall establish and implement an inventory tracking system for non-transplant anatomical donations and non-transplant anatomical material that:
1.	Contains information about all non-transplant anatomical donations received and non-transplant anatomical material released for distribution;
2.	Includes release documentation related to requirements in R9-9A-201(B), and R9-9A-203(C) and (K), for each item of non-transplant anatomical material prior to transferring the item of non-transplant anatomical material to inventory;
3.	Documents the date, time, and location for non-transplant anatomical material transferred for use, including:
a.	The name of the individual performing the transfer, and
b.	The name and contact information for an end-user or other person to which non-transplant anatomical material may be transferred;
4.	Documents the date, time, and location for items of non-transplant anatomical material that are moved between locations controlled by the procurement organization, including the name of the individual overseeing the move; and
5.	Ensures non-transplant anatomical material that can no longer be used is removed from inventory and disposed of according to applicable standard operating procedures for final disposition.
Historical Note
R9-9A-303 made under Subchapter A, Article 3, by final expedited rulemaking at 30 A.A.R. 3657 (November 29, 2024), with an immediate effective date of November 5, 2024 (Supp. 24-4).
SUBCHAPTER B. FUNERAL INDUSTRY
ARTICLE 1. GENERAL PROVISIONS
R9-9B-101.	Definitions
In addition to the definitions in A.R.S. § 32-1301, the following definitions apply in this Subchapter:
1.	“Applicant” means:
a.	An individual requesting to take a state equivalent examination;
b.	An individual requesting a reinstatement or an initial or renewal license or registration issued by the Department; or
c.	One of the following if requesting an interim permit or an initial or renewal funeral establishment license, crematory license, or prearranged funeral sales establishment endorsement:
i.	The individual, if a sole proprietorship;
ii.	Any two of the corporation’s officers, if a corporation;
iii.	The managing partner, if a partnership or limited liability partnership; or
iv.	The designated manger, or if no manger is designated, any two members of the limited liability company, if a limited liability company.
2.	“Application packet” means the documents, forms, and additional information required by the Department for an initial or renewal application for a license, registration, endorsement, or reinstatement.
3.	“Burial” means a disposition of human remains, other than direct cremation.
4.	“Cash advance item” means any service or merchandise such as pallbearers, transportation, clergy, flowers, motorcycle escorts, hair dressers, barbers, nurses, obituary notices, or death certificates, which is paid for by a funeral establishment on behalf of a purchaser and charged to the purchaser at the same amount as originally purchased.
5.	“Continuing education” means a workshop, seminar, lecture, conference, class, or instruction related to funeral practices.
6.	“Credit hour” means 60 minutes of participation in continuing education.
7.	“Day” means calendar day.
8.	“Direct cremation” means cremation of human remains without a formal viewing, ceremony, or visitation of the human remains except for identification purposes.
9.	“Disposition-transit permit” means the document that meets the requirements in A.R.S. § 36-326 and A.A.C. R9-19-302.
10.	“Endorsement” means a written authorization issued by the Department to a funeral establishment to offer or sell prearranged funeral agreements under Article 4 of this Subchapter.
11.	“Fraud,” “misleading,” or “false” means the actions described in A.R.S. § 44-1522.
12.	“Funeral establishment that provides for cremation” means a funeral establishment that owns a crematory on or off the funeral establishment’s premises or contracts with a crematory for cremation.
13.	“Immediate burial” means a disposition of human remains, other than direct cremation, without a formal viewing, ceremony, or visitation except for identification purposes.
14.	“Harmful” means to cause damage or impairment to an individual’s body.
15.	“Manager” means an individual who manages according to A.R.S. § 32-1301.
16.	“Party” has the meaning in A.R.S. § 41-1001.
17.	“Permanent” means everlasting and existing perpetually.
18.	“Previous owner” means a person who owned 10 percent or more of a funeral establishment before the current owner.
19.	“Refrigerated” means the act of maintaining human remains at or below a temperature of 38 degrees Fahrenheit.
20.	“Registrant” means an individual authorized by the Department to act as an embalmer’s assistant or a prearranged funeral salesperson.
21.	“Unfinished wood box” means an unornamented receptacle or casket for human remains.
22.	“Week” means seven consecutive days.
Historical Note
New Section R9-9B-101 recodified from R4-12-101 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-102.	Time-frames for Approval
A.	The overall time-frame described in A.R.S. § 41-1072(2) for each type of approval granted by the Department is listed in Table 1.1. The applicant and the Department may agree in writing to extend the overall time-frame. The substantive review time-frame may not be extended by more than 25 percent of the overall time-frame.
B.	The administrative completeness review time-frame described in A.R.S. § 41-1072(1) for each type of approval granted by the Department is listed in Table 1.1.
1.	The administrative completeness review time-frame begins:
a.	For approval to take a state equivalent examination, when the Department receives an application packet required in A.A.C. R4-12-201;
b.	For approval or denial of a license, when the Department receives an application packet; or 
c.	For approval or denial of an endorsement, a registration, or a permit, when the Department receives an application packet.
2.	If the application packet is incomplete, the Department shall send to the applicant a written notice specifying the missing document or incomplete information. The administrative completeness review time-frame and the overall time-frame are suspended from the postmark date of the notice until the date the Department receives a complete application packet from the applicant.
3.	If the application packet is complete, the Department shall send a written notice of administrative completeness to the applicant.
4.	If the Department grants a license, registration, endorsement, or approval during the time provided to assess administrative completeness, the Department shall not issue a separate written notice of administrative completeness.
C.	The substantive review time-frame described in A.R.S. § 41-1072(3) is listed in Table 1.1 and begins on the postmark date of the notice of administrative completeness.
1.	As part of the substantive review for a funeral establishment license, the Department shall conduct an inspection of the funeral establishment that may require more than one visit.
2.	During the substantive review time-frame, the Department may make one comprehensive written request for additional information or documentation. The time-frame for the Department to complete the substantive review is suspended from the postmark date of the comprehensive written request for additional information or documentation until the Department receives the additional information or documentation.
3.	The Department shall send a written notice of approval to an applicant who meets the qualifications in A.R.S. Title 32, Chapter 12 and this Subchapter.
4.	The Department shall send a written notice of denial to an applicant who fails to meet the qualifications in A.R.S. Title 32, Chapter 12 and this Subchapter.
D.	The Department shall consider an application withdrawn if within 360 days from the application submission date the applicant fails to:
1.	Supply the missing information under subsection (B)(2) or (C)(2); or
2.	Pass a national board, state equivalent, or state laws and rules examination, as applicable.
E.	An applicant who does not wish an application withdrawn may request a denial in writing within 360 days from the application submission date.
F.	If a time-frame’s last day falls on a Saturday, Sunday, or official state holiday, the Department shall consider the next business day as the time-frame’s last day.
Historical Note
New Section R9-9B-102 recodified from R4-12-106 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).

Table 1.1.	Time-frames (in days) 
Type of Approval	Statutory Authority	Overall Time-frame	Administrative Completeness Time-frame	Substantive Review Time-frame	
Approval to take a state equivalent examination
A.A.C. R4-12-201	A.R.S. §§ 32-1309, 32-1327, 32-1329	50	20	30	
Approval to take an Embalmer Assistant Practical Examination
A.A.C. R4-12-201	A.R.S. § 32-1309	50	20	30	
Intern, embalmer, or funeral director license
R9-9B-203	A.R.S. §§ 32-1309, 32-1322, 32-1323	110	20	90	
Embalmer or funeral director license by an applicant who holds an out-of-state-license
R9-9B-203	A.R.S. §§ 32-1309, 32-1335	110	20	90	
Multiple funeral director license
R9-9B-203	A.R.S. §§ 32-1309, 32-1324	110	20	90	
Embalmer’s assistant registration
R9-9B-104	A.R.S. § 32-1309	110	20	90	
Funeral establishment license
R9-9B-301	A.R.S. §§ 32-1309, 32-1383	110	20	90	
Prearranged funeral sales establishment endorsement
R9-9B-302	A.R.S. §§ 32-1309, 32-1391.12	60	20	40	
Prearranged funeral salesperson registration
A.A.C. R4-12-206	A.R.S. § 32-1309	110	20	90	
Crematory license
R9-9B-401	A.R.S. §§ 32-1309, 32-1395	110	20	90	
Cremationist license
R9-9B-204	A.R.S. §§ 32-1309, 32-1394.01	110	20	90	
License, registration, or endorsement renewal
R9-9B-104	A.R.S. §§ 32-1338, 32-1391.12, 32-1391.14	60	30	30	

Historical Note
New Table 1.1 recodified from 4 A.A.C. 12, Table 1 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-103.	Fees
A.	The Department shall charge the following nonrefundable fees for filing an annual trust report under A.R.S. § 32-1391.16:
1.	For each funeral establishment that has a prearranged funeral trust account and files an annual trust report in the time and manner required in A.R.S. § 32-1391.16, $150.00.
2.	For each funeral establishment that has a prearranged funeral trust account and files an annual trust report late or incomplete, $200.00.
B.	The Department shall charge the following fees for the duplication or copying of public records under A.R.S. § 39-121.03:
1.	Noncommercial and commercial copy, 25¢ per page;
2.	Copying requiring more than 15 minutes, $5.00 for each 15-minutes in excess of 15 minutes;
3.	Directories for noncommercial use, 5¢ per name and address;
4.	Directories for noncommercial use printed on labels, 10¢ per name and address;
5.	Directories for commercial use, 25¢ per name and address;
6.	Directories for commercial use printed on labels, 30¢ per name and address;
7.	A directory in subsection (B)(3), (4), (5), or (6) issued on a diskette, $5.00 and the applicable name and address fee;
C.	For the consumer information pamphlet, entitled Arizona Funerals Information, the Department shall charge a funeral establishment the Department’s actual cost of publishing, distributing, and mailing the pamphlet.
D.	The Department may waive any of the fees in subsection (B) for charitable organizations or governmental entities.
Historical Note
New Section R9-9B-103 recodified from R4-12-108 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-104.	Renewal
A.	An applicant for a renewal of a license, registration, or endorsement shall file a renewal application so the Department receives it on or before the following dates:
1.	July 1 for an intern, embalmer, funeral director, funeral establishment, cremationist, or crematory license;
2.	July 1 for an embalmer’s assistant registration; or
3.	July 31 for a prearranged funeral sales establishment endorsement or prearranged funeral salesperson registration.
B.	An applicant for a renewal license, registration, or endorsement shall submit to the Department:
1.	A renewal form, provided by the Department, that is signed and dated by the applicant and contains the applicant’s:
a.	Name, 
b.	Social security number,
c.	Residence and practice addresses, and
d.	Telephone number; and
2.	The fee required by the Department under A.R.S. § 32-1309.
C.	In addition to the requirements in subsection (B), an applicant renewing an intern, embalmer, or funeral director license or an embalmer’s assistant registration shall submit to the Department a list of continuing education completed by the licensee or registrant or a continuing education waiver statement that meets the requirements in R9-9B-205 through R9-9B-208.
Historical Note
New Section R9-9B-104 recodified from R4-12-211 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
ARTICLE 2. FUNERAL INDUSTRY PROFESSIONAL LICENSING
R9-9B-201.	Reserved
Historical Note
Section R9-9B-201 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-202.	Reserved
Historical Note
Section R9-9B-202 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-203.	Application for an Intern, an Embalmer, or a Funeral Director License
A.	An applicant for an intern, an embalmer, or a funeral director license shall submit an application packet to the Department that contains the information required in A.R.S. § 32-1323, and the following:
1.	An application form provided by the Department, signed and dated by the applicant, and notarized that contains:
a.	The applicant’s name, mailing address, telephone number, and social security number;
b.	The applicant’s date and place of birth;
c.	Any prior name or alias of the applicant;
d.	The name and address of the high school from which the applicant graduated and the graduation date or date applicant received a general equivalency diploma;
e.	The name and address of the mortuary school from which the applicant graduated and graduation date;
f.	The name, address, and telephone number of the funeral establishment employing the applicant;
g.	Whether the applicant has ever been convicted of or entered into a plea of no contest to a class 1 or 2 felony, including the information in subsection (A)(1)(h)(i) through (A)(1)(h)(vi);
h.	Whether the applicant, within five years from the date of the application, has been convicted of or entered into a plea of no contest to a felony or to a misdemeanor that is reasonably related to the applicant’s proposed area of licensure including the:
i.	Charged felony or misdemeanor;
ii.	Date of conviction;
iii.	Court having jurisdiction over the felony or misdemeanor;
iv.	Probation officer’s name, address, and telephone number, if applicable;
v.	A copy of the notice of expungement, if applicable; and
vi.	A copy of the notice of restoration of civil rights, if applicable;
i.	Whether the applicant, within five years from the date of the application, has committed any act involving dishonesty, fraud, misrepresentation, breach of fiduciary duty, gross negligence, or incompetence reasonably related to the applicant’s proposed area of licensure;
j.	Whether the applicant is currently incarcerated or on community supervision after a period of imprisonment in a local, state, or federal penal institution or on criminal probation;
k.	Whether the applicant, within five years from the date of the application, has had an application for a license, registration, certificate, or endorsement denied or rejected by any state funeral licensing authority including the:
i.	Reason for the denial or rejection,
ii.	Date of the denial or rejection, and
iii.	Name and address of the agency that denied or rejected the application; 
l.	Whether the applicant has, within five years from the date of the application, had a license, registration, certificate, or endorsement suspended or revoked by any state funeral licensing authority including the:
i.	Reason for the suspension or revocation,
ii.	Date of the suspension or revocation, and
iii.	Name and address of the state licensing authority that suspended or revoked the license;
m.	Whether the applicant has ever surrendered a license, registration, certificate, or endorsement to the Department or any state funeral licensing authority;
n.	The dates the applicant served as an apprentice embalmer or intern, location of apprenticeship or internship, and the number of human bodies embalmed, if applicable;
o.	A statement of whether the applicant has passed a national board examination or state equivalent examination, if applicable; and
p.	A notarized statement by the applicant verifying the information on the application is true and correct;
2.	A copy of the applicant’s high school or general equivalency diploma;
3.	A copy of the transcript from each mortuary college attended by the applicant and, if applicable, each diploma issued to the applicant; and
4.	The fee required by the Department.
B.	In addition to the requirements in subsection (A), an applicant for an intern license shall submit on the application form the name and license number of the embalmer who will supervise the applicant.
C.	In addition to the requirements in subsection (A), an applicant for an embalmer license shall submit to the Department:
1.	On the application form:
a.	Whether the applicant has embalmed 25 or more human bodies;
b.	Apprenticeship or internship information including:
i.	Beginning and ending dates,
ii.	The state in which the apprenticeship or internship was served,
iii.	The applicant’s state registration number and date of issuance, and
iv.	The number of human bodies embalmed by the applicant during the apprenticeship or internship;
c.	The following information:
i.	The name of each state in which the applicant has been licensed or registered as an embalmer or funeral director,
ii.	The date of issuance of each funeral director or embalmer license or registration, and
iii.	The license or registration number in each state in which the applicant is or has been licensed or registered as an embalmer or funeral director;
d.	The name of each mortuary at which the applicant practiced as an embalmer or funeral director for five years immediately before the application date, beginning and ending dates of the practice, and a description of the practice, if applicable; and
e.	A notarized statement from a funeral director licensed or registered in any state that contains the funeral director’s:
i.	State in which licensed;
ii.	License number and issuance date;
iii.	Statement of length of time that the funeral director has known the applicant;
iv.	Statement attesting to the applicant’s good character, reputation, and professional ability; and
v.	Recommendation for the Department’s approval of the applicant; and
2.	A report of apprenticeship or internship containing:
a.	The applicant’s name,
b.	The name of the funeral establishment in which the apprenticeship or internship was served,
c.	The name of the embalmer supervising the applicant,
d.	The beginning and ending dates covered in the report,
e.	The number of hours worked each month during the apprenticeship or internship,
f.	The number of human bodies embalmed each month during the apprenticeship or internship, and
g.	For each human body embalmed:
i.	The name of the deceased,
ii.	The date of death,
iii.	A statement of whether an autopsy was performed, and
iv.	The supervising embalmer’s signature and license number.
D.	In addition to the requirements in subsection (A), an applicant for a funeral director license shall submit to the Department a report containing:
1.	The applicant’s name;
2.	The name of the funeral establishment in which one year of funeral directing experience was obtained;
3.	The name of the responsible funeral director;
4.	The beginning and ending dates covered in the report; and
5.	For each burial, immediate burial, or direct cremation conducted by the applicant:
a.	The name of the deceased;
b.	The date of the burial, immediate burial, or direct cremation;
c.	A statement of whether the applicant conducted a burial, immediate burial, or direct cremation; and
d.	The supervising funeral director’s signature and license number.
E.	In addition to the requirements in subsection (A), an applicant for an embalmer or funeral director license who holds an out-of-state embalmer or funeral director license shall:
1.	Submit on the application form, the name of each state in which the applicant is licensed or registered as an embalmer or funeral director; and
2.	Arrange for the out-of-state licensing authority to complete the following on the application form to be submitted with the application packet:
a.	Certification of current licensure of the applicant;
b.	Type of license, license number, and date license was issued;
c.	A statement of whether the applicant qualified by examination or by being licensed by another state;
d.	A statement of whether the licensing authority has ever suspended, revoked, or taken any other action against the applicant’s license; and
e.	Notarized signature and title of agency official.
F.	An applicant for a multiple funeral director license shall submit an application form that is signed and dated by the applicant, and notarized that includes the information in subsections (A)(1)(a) through (A)(1)(c) and:
1.	The name and address of the funeral establishment for which the applicant:
a.	Currently acts as the responsible funeral director, and
b.	Is applying to act as the responsible funeral director;
2.	The distance, stated in miles, between the current funeral establishment and the funeral establishment for which application is being made;
3.	For the funeral establishment for which application is being made and for 12 months immediately preceding the application, the number of:
a.	Funerals and cremations conducted at the funeral establishment, and 
b.	Transportations of human remains arranged through the funeral establishment;
4.	The fee required by the Department; and
5.	Other information required by the Department.
Historical Note
New Section R9-9B-203 recodified from R4-12-202 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-204.	Application for a Cremationist License
An applicant for a cremationist license shall submit an application packet to the Department that contains all of the following:
1.	An application form provided by the Department, signed and dated by the applicant that contains:
a.	The applicant’s name, mailing address, telephone number, and social security number;
b.	The applicant’s date and place of birth;
c.	Any prior name or alias of the applicant;
d.	The name, address, and telephone number of the crematory or funeral establishment employing the applicant, if applicable;
e.	Whether the applicant has ever been convicted of or entered into a plea of no contest to a class 1 or 2 felony, including the information in subsections (1)(f)(i) through (1)(f)(vi) for each felony;
f.	Whether the applicant, within the five years before the date of the application, has been convicted of or entered into a plea of no contest to a felony or to a misdemeanor that is reasonably related to the applicant’s proposed area of licensure and the:
i.	Charged felony or misdemeanor;
ii.	Date of conviction;
iii.	Court that has jurisdiction over the felony or misdemeanor;
iv.	Probation officer’s name, address, and telephone number, if applicable;
v.	A copy of the notice of expungement, if applicable; and
vi.	A copy of the notice of restoration of civil rights, if applicable;
g.	Whether the applicant, within five years from the date of the application, has committed any act involving dishonesty, fraud, misrepresentation, breach of fiduciary duty, gross negligence, or incompetence reasonably related to the applicant’s proposed area of licensure;
h.	Whether the applicant is currently incarcerated, on community supervision after a period of incarceration in a local, state, or federal penal institution, or on criminal probation;
i.	Whether the applicant, within five years from the date of the application, has had an application for a license, registration, certificate, or endorsement denied or rejected by any state funeral licensing authority and the:
i.	Reason for the denial or rejection,
ii.	Date of the denial or rejection, and
iii.	Name and address of the agency that denied or rejected the application;
j.	Whether the applicant has, within five years from the date of the application, had a license, registration, certificate, or endorsement suspended or revoked by any state funeral licensing authority and the:
i.	Reason for the suspension or revocation,
ii.	Date of the suspension or revocation, and
iii.	Name and address of the state licensing authority that suspended or revoked the license;
k.	Whether the applicant has ever surrendered a license, registration, certificate, or endorsement to the Department or any other state funeral licensing authority; and
l.	A notarized statement by the applicant verifying that the information on the application is true and correct.
2.	A copy of a certificate of completion of a crematory certification program issued by:
a.	The manufacturer of a retort, or
b.	An accredited organization that provides instruction for crematory operation;
3.	A completed and legible fingerprint card; and
4.	The fee required by the Department under A.R.S. § 32-1309.
Historical Note
New Section R9-9B-204 recodified from R4-12-210 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-205.	Continuing Education Hours Required
A.	Unless a funeral director or embalmer obtains a waiver under R9-9B-206, the funeral director or embalmer shall complete 12 credit hours or more of continuing education every calendar year as follows:
1.	At least three credit hours in mortuary sciences;
2.	At least three credit hours in ethical considerations in business practices and state and federal laws; and
3.	At least six other credit hours intended to enhance professional development or competence.
B.	Unless an embalmer’s assistant obtains a waiver under R9-9B-206, the embalmer’s assistant shall complete six credit hours or more of continuing education every calendar year as follows:
1.	At least three credit hours in mortuary sciences, and
2.	At least three credit hours covering compliance with state and federal laws.
C.	A licensee who has been licensed for less than 12 months during a calendar year shall complete one credit hour of continuing education for each month of licensure.
D.	A registrant who has been registered for less than 12 months during a calendar year shall complete one credit hour of continuing education for every two months of registration.
Historical Note
New Section R9-9B-205 recodified from R4-12-413 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-206.	Waiver of Continuing Education
A.	The Department shall waive the continuing education requirements in R9-9B-205 for a funeral director or an embalmer whose license or registration has been placed on inactive status or who was serving in the United States Armed Forces in time of war.
B.	The Department may waive the continuing education requirements in R9-9B-205 upon request and for good cause, which includes:
1.	For an embalmer’s assistant, that the embalmer’s assistant:
a.	Was serving in the United States Armed Forces in time of war, or 
b.	Has not practiced as an embalmer’s assistant during the year in which continuing education is required;
2.	That the funeral director, embalmer, or embalmer’s assistant was prevented from completing continuing education due to extreme hardship, a disability, or a mental or physical illness; or
3.	That the funeral director, embalmer, or embalmer’s assistant was prevented from completing continuing education because of absence from the United States.
C.	A funeral director, embalmer, or embalmer’s assistant who is unable to complete the continuing education required in R9-9B-205 may submit, before a renewal application is due or with a renewal application, a written request to the Department for a waiver from the continuing education required in R9-9B-205 that contains:
1.	The name, address, and telephone number of the licensee or registrant,
2.	An explanation of why the licensee was unable to meet the Department’s continuing education requirements that includes one of the reasons in subsection (A) or (B);
3.	Any documents that support the explanation; and
4.	The signature of the licensee or registrant.
D.	The Department shall send written notice of approval or denial of the request for waiver within seven days of receipt of the request.
Historical Note
New Section R9-9B-206 recodified from R4-12-414 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-207.	Continuing Education Determinations
A.	To obtain a determination that continuing education satisfies the requirements of A.R.S. § 32-1338 and R9-9B-205, a licensee or registrant shall submit a written request to the Department before submission of a renewal application.
B.	A request under subsection (A) shall contain:
1.	A brief summary of the continuing education;
2.	The date and place where the continuing education was provided;
3.	The number of credit hours of the continuing education;
4.	The name of the individual providing the continuing education, if available; and
5.	The name of the organization providing the continuing education, if applicable.
C.	In making the continuing education determination, the Department shall consider whether the continuing education:
1.	Is designed to provide current developments, skills, and procedures related to funeral practices;
2.	Is developed and provided by an individual with knowledge and experience in the subject area; and
3.	Contributes directly to the professional competence of the licensee or registrant.
Historical Note
New Section R9-9B-207 recodified from R4-12-415 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-208.	Documentation of Continuing Education
A licensee or registrant shall submit a written document of completed continuing education with a renewal application that includes:
1.	The name of the licensee or registrant;
2.	The title of each continuing education;
3.	A brief summary of the content of each continuing education;
4.	The date of completion of each continuing education;
5.	The number of credit hours of each continuing education; and
6.	A statement, signed and dated by the licensee or registrant, verifying that the information in the document is true and correct.
Historical Note
New Section R9-9B-208 recodified from R4-12-416 at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-209.	Reinstatement
A.	An applicant requesting reinstatement under A.R.S. § 32-1334 shall submit to the Department:
1.	An application form that contains the applicant’s:
a.	Name,
b.	Social security number,
c.	Residence and practice addresses,
d.	Telephone number, and
e.	Signature, and
2.	The renewal and reinstatement fees required by the Department under A.R.S. § 32-1309.
B.	In addition to the requirements in subsection (A), an applicant requesting reinstatement of a prearranged funeral sales endorsement shall submit to the Department the information required in A.R.S. § 32-1391.12(C).
C.	The Department shall send written notice of approval or denial of reinstatement within seven days of receiving the fees and application for reinstatement.
Historical Note
New Section R9-9B-209 recodified from R4-12-212 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
ARTICLE 3. FUNERAL ESTABLISHMENT LICENSING
R9-9B-301.	Application for a Funeral Establishment License or Interim Funeral Establishment Permit
A.	An applicant for a funeral establishment license shall submit an application packet to the Department that contains the fee required by the Department, information required in A.R.S. § 32-1383, and an application form that contains:
1.	The funeral establishment’s current and previous name, if any;
2.	The address of the physical location and telephone number of the funeral establishment;
3.	The responsible funeral director’s name and license number;
4.	The name of the funeral establishment’s current and previous owner;
5.	Whether the funeral establishment is a proprietorship, a corporation, a partnership, a limited liability company, or a subsidiary of a corporation, a partnership, or a limited liability company;
6.	If the previous owner was a corporation, the name of the corporation;
7.	The name and address of each person owning 10 percent or more of the establishment or corporation common stock;
8.	If a corporation, partnership, or limited liability company:
a.	The state and date of incorporation or formation;
b.	The name and address of the Arizona statutory agent or agent appointed to receive process; and
c.	The name, address, and title of each officer, director, general partner, or member;
9.	Whether the applicant has ever been convicted of or entered into a plea of no contest to a class 1 or 2 felony, including the information in subsections (A)(10)(a) through (A)(10)(f);
10.	Whether the applicant, within five years from the date of the application, has been convicted of or entered into a plea of no contest to a felony or to a misdemeanor that is reasonably related to the applicant’s proposed area of licensure including the:
a.	Charged felony or misdemeanor;
b.	Date of conviction;
c.	Court having jurisdiction over the felony or misdemeanor;
d.	Probation officer’s name, address, and telephone number, if applicable;
e.	A copy of the notice of expungement, if applicable; and
f.	A copy of the notice of restoration of civil rights, if applicable;
11.	Whether the applicant, within five years from the date of the application, has committed any act involving dishonesty, fraud, misrepresentation, breach of fiduciary duty, gross negligence, or incompetence reasonably related to the applicant’s proposed area of licensure;
12.	Whether the applicant is currently incarcerated or on community supervision after a period of imprisonment in a local, state, or federal penal institution or on criminal probation;
13.	Whether the applicant, within five years from the date of the application, has had an application for a license, registration, certificate, or endorsement denied or rejected by any state funeral licensing authority including the:
a.	Reason for the denial or rejection,
b.	Date of the denial or rejection, and
c.	Name and address of the agency that denied or rejected the application;
14.	Whether the applicant has, within five years from the date of the application, had a license, registration, certificate, or endorsement suspended or revoked by any state funeral licensing authority including the:
a.	Reason for the suspension or revocation,
b.	Date of the suspension or revocation, and
c.	Name and address of the state licensing authority that suspended or revoked the license;
15.	Whether the applicant has ever surrendered a license, registration, certificate, or endorsement to the Department or any state funeral licensing authority;
16.	A statement, signed by the responsible funeral director and notarized, affirming licensure in Arizona and confirming responsibility for the funeral establishment’s compliance with Arizona state laws and rules; and
17.	The applicant’s signature.
B.	An applicant for an interim funeral establishment permit shall submit an application packet to the Department that contains the information required in A.R.S. § 32-1388 and an application form that contains:
1.	The funeral establishment’s current and previous name, if any;
2.	The address of the physical location and telephone number of the funeral establishment;
3.	The name of the funeral establishment’s current and previous owner;
4.	The responsible funeral director’s name and license number;
5.	Whether the funeral establishment is a proprietorship, a corporation, a partnership, a limited liability company, or a subsidiary of a corporation, a partnership, or a limited liability company;
6.	If the previous owner was a corporation, the name of the corporation;
7.	The name and address of each person owning 10 percent or more of the establishment or corporation common stock;
8.	If a corporation, partnership, or limited liability company:
a.	The state and date of incorporation or formation;
b.	The name and address of the Arizona statutory agent or agent appointed to receive process; and
c.	The name, address, and title of each officer, director, general partner, or member;
9.	The name of the previous licensed owner;
10.	A statement, signed by the responsible funeral director and notarized, affirming licensure in Arizona and confirming responsibility for the funeral establishment’s compliance with Arizona state laws and rules; and
11.	The applicant’s signature.
Historical Note
New Section R9-9B-301 recodified from R4-12-204 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-302.	Application for a Prearranged Funeral Sales Endorsement
An owner and the owner’s responsible funeral director applying for a prearranged funeral sales endorsement for a funeral establishment shall submit an application packet to the Department that contains the fee required by the Department, information required in A.R.S. § 32-1391.12, and an application form that contains:
1.	The funeral establishment’s name, mailing address, and telephone number;
2.	The funeral establishment’s designated funeral director’s, manager’s, corporate officers’, owner’s, trustee’s, or any controlling person’s:
a.	Current name and any prior name or alias;
b.	Current address, telephone number, and social security number;
c.	Date and place of birth; and
d.	Former addresses, including dates of residence, for seven years immediately preceding the date of the application;
3.	The total amount of trust funds, including accrued interest, for 12 months immediately preceding the application date;
4.	The total number of currently existing prearranged funeral agreements entered into before January 1, 1985;
5.	The total number of prearranged funeral agreements sold by the funeral establishment for the calendar year immediately preceding the date of the application;
6.	Whether the designated funeral director, a manager, a corporate officer, a trustee, or an owner, within seven years preceding the date of application, in any state or federal jurisdiction, has:
a.	Been convicted of or entered into a plea of no contest to a felony or to a misdemeanor involving dishonesty, fraud, deception, misrepresentation, embezzlement, or breach of fiduciary duty; or
b.	Been issued a judgment or consent order for consumer fraud, securities violation, or civil racketeering;
7.	The name, address, alias, and telephone number of each individual named in subsection (6) and the following:
a.	The charged felony or misdemeanor;
b.	Date of conviction or judgment;
c.	Court having jurisdiction over the felony or misdemeanor;
d.	Probation officer’s name, address, and telephone number, if applicable; and
e.	A copy of the notice of expungement, if applicable; and
f.	A copy of the notice of restoration of civil rights, if applicable; and
8.	A notarized statement signed by the owner and designated funeral director verifying the information on the application is true and correct.
Historical Note
New Section R9-9B-302 recodified from R4-12-205 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-303.	Reserved
Historical Note
Section R9-9B-303 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-304.	General Funeral Services Requirements
A.	Any funeral director, embalmer, funeral establishment or other person licensed by the Department shall comply with the following general funeral service requirements:
1.	Licensees shall deal with funeral services consumers in an honest and truthful manner, and shall be responsive and sensitive to particular requirements or needs concerning funeral arrangements. Licensees shall not engage in any conduct that causes or results in disrespect for the deceased person, disruption of the funeral services or any injury to the decedent’s family, contrary to the prevailing standards and practices of the profession in this state.
2.	Licensees shall perform their respective responsibilities concerning the care, handling, transportation and disposition of human remains and concerning all transactions with funeral services consumers in a careful and competent manner in accordance with the prevailing standards and practices of the profession in this state.
3.	Licensees shall comply with all laws and regulations pertaining to their activities in the care, handling, transportation and disposition of human remains including, without limitation, the provisions of the Funeral Directors Act (A.R.S. § 32-1301 et seq.), the Prearranged Funeral Plan Act (A.R.S. § 44-1721 et seq.), and these rules. Licensees shall comply with all health laws and regulations that pertain to the embalming and preparation of human remains. The following health laws and rules should be reviewed and followed to the extent applicable:
Subject	Law or Rule	
Vital statistics	A.R.S. § 36-301 et seq. and 9 A.A.C. 19, Article 3	
Health menaces	A.R.S. § 36-601 et seq.	
Disposition of bodies	A.R.S. § 36-803 et seq.	
Communicable diseases	A.R.S. § 36-621 and A.A.C. R9-6-102	

4.	Licensees should also make reasonable efforts to cooperate with the customs of all religions and creeds according to the desires of the decedent or his family.
5.	Licensees shall not make statements nor engage in activities that foreseeably could result in needless infliction of emotional distress on members of the decedent’s family or result in exposing the remains to unnecessary indignity, including without limitation:
a.	Making statements to members of the family designed to offend their sensibilities during grief, including unsolicited comments concerning graphic details of the embalming, or of the condition, decomposition or decay of the remains, except those statements that are necessary under the circumstances to adequately inform the family concerning the advisability of viewing the remains or having an open-casket funeral ceremony are not prohibited by this subsection;
b.	Permitting the remains to be exposed or displayed to members of the family or the public in a manner not consistent with public health; or
c.	Permitting the remains to be exposed or displayed to members of the family or the public in a manner designed to offend their sensibilities during grief, including exposing or displaying the remains:
i.	During the embalming or preparation process;
ii.	Without clothing or suitable covering of the trunk and limbs of the remains;
iii.	For any promotional or commercial purpose; or
iv.	For photographs, videotape, or other reproductive process without clothing or suitable covering or during the embalming or preparation process. This subsection does not apply where public officials in the discharge of their duties view or examine the remains.
6.	Licensees shall not disclose or divulge any privacy, secrecy, confidence or secret of the domestic or private life of any deceased or the family thereof or of any home or circle learned as a result of professional employment, unless such disclosure is required by law, or is necessary to conduct the legitimate business of the funeral establishment in accordance with law. Licensees shall not discuss facts concerning the cause of death, expenditures for the funeral, the source of funds, or other matters of a personal nature except with the members of the family or their authorized representatives. Such information may be released to the Department during an investigation or inspection if a release or other permission is obtained or received from a family member or if pursuant to a subpoena or other court or administrative directive.
7.	Licensees shall not pay or cause to be paid to any person, including without limitation a nurse, attendant, doctor, ambulance personnel, hospital personnel, health care facility personnel, clergy, or law enforcement officers, money or other valuable consideration to secure business from or through such person.
B.	Failure to substantially comply with the provisions of this Section shall be deemed to be evidence of gross negligence, repeated or continuing negligence, or other professional incompetence.
Historical Note
New Section R9-9B-304 recodified from R4-12-301 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-305.	Deceptive Practices Prohibited
A.	In selling or offering to sell funeral goods or funeral services to funeral services consumers, it is a deceptive act or practice for a funeral establishment, funeral director, embalmer, or agents or employees of a funeral establishment:
1.	To advertise for or solicit business through the use of deceptive, misleading, or inaccurate statements or other information;
2.	To display or represent funeral merchandise or services in a deceptive or misleading manner. Failure to display to or show funeral services consumers inexpensive caskets and containers regularly offered for sale and stocked by the funeral establishment is deemed to be a misleading display practice. Display of inexpensive caskets or containers, or photos or facsimiles thereof, under less favorable conditions or circumstances, including poor lighting, merchandise damage or defacement, or conditions inhibiting the consumer’s free choice of merchandise is also deemed to be a misleading display practice;
3.	To embalm a deceased human body unless:
a.	State or local law or regulation requires embalming in the particular circumstances regardless of any funeral choice the family might make;
b.	Prior approval for embalming (expressly so described) has been obtained from a family member or other authorized person; or
c.	The funeral establishment is unable to contact a family member or other authorized person after exercising due diligence, has no reason to believe the family does not want embalming performed, and obtains subsequent approval for embalming already performed (expressly so described). In seeking approval, the funeral establishment shall disclose that a fee will be charged if the family selects a funeral that requires embalming, such as a funeral with viewing, and that no fee will be charged if the family selects a service that does not require embalming, such as direct cremation or immediate burial;
4.	To fail to promptly release upon request, deceased human remains to a family member, representative of the family, or other person authorized by the family to take possession of the remains;
5.	To make any false, misleading, or unsubstantiated statements or claims, or in any manner imply that natural decomposition or decay of human remains can be prevented by embalming, or certain caskets, vaults, or other burial containers, or to otherwise make any false, misleading, or unsubstantiated statements or claims of watertightness or airtightness of caskets, vaults, or other burial containers;
6.	To reuse a casket or container previously purchased by or delivered to another decedent’s family and intended for or used in connection with the burial, cremation, or other final disposition of the previous decedent. This provision does not apply to the rental of caskets, containers, casket shells, or other devices used in connection with the funeral services if the funeral services consumer is informed of the rental arrangement;
7.	To bill or otherwise charge a purchaser for merchandise or services not actually provided by or arranged through the funeral establishment;
8.	To represent that the price charged for a cash advance item is the same as the cost to the funeral establishment for the item when such is not the case, or to fail to disclose to purchasers that the price being charged for a cash advance item is not the same as the cost to the funeral establishment for the item when such is the case;
9.	To make disparaging statements concerning the quality, utility, suitability or durability of inexpensive caskets or containers without basis in fact;
10.	To make false or misleading statements concerning or otherwise engage in deceptive, misleading or fraudulent practices in connection with the advertising, solicitation, or sale of prearranged funeral plans;
11.	To make any misrepresentations or omissions of material fact concerning funeral services, prices, or the merchandise and services included in a stated price;
12.	To represent or insinuate that a direct cremation, immediate burial, inexpensive funeral arrangements, or inexpensive casket, container, or unfinished wood box would be disrespectful or inconsiderate to the decedent or family members, or friends, neighbors, or associates of the decedent or family; or
13.	To disrupt the funeral arrangement process or funeral service, intimidate, harass, or coerce a family member, with the intent to prevent such family member from exercising existing contractual or legal rights.
B.	Failure to substantially comply with the provisions of this Section shall be deemed to be evidence of gross negligence, repeated or continuous negligence, or other professional incompetence.
Historical Note
New Section R9-9B-305 recodified from R4-12-302 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-306.	Misrepresentation of Legal or Cemetery Requirements
A.	In selling or offering to sell funeral goods or funeral services to funeral services consumers, it is a deceptive act or practice for a funeral establishment, funeral director, embalmer, or agents or employees of a funeral establishment to:
1.	Represent that state or local law requires that a deceased person be embalmed when such is not the case, or fail to disclose that embalming is not required by law except where burial or cremation will not occur within 24 hours or where the body is not refrigerated immediately after death;
2.	Represent that state or local law requires a casket for direct cremation, or represent that a casket (other than an unfinished wood box) is required for direct cremations;
3.	Represent that state or local laws or regulations, or particular cemeteries require burial vaults, grave boxes, or grave liners when such is not the case, or fail to disclose to persons arranging funerals that state law does not require the purchase of an outside receptacle; or
4.	Represent that federal, state, or local laws, or particular cemeteries or crematories require the purchase of any funeral goods or funeral services when such is not the case.
B.	Failure to substantially comply with the provisions of this Section shall be deemed to be evidence of gross negligence, repeated or continuous negligence, or other professional incompetence.
Historical Note
New Section R9-9B-306 recodified from R4-12-303 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-307.	Consumer Disclosures
A.	The consumer notice required by A.R.S. § 32-1391.09(A) and (C) shall be conspicuously printed on either the first or signature page of the prearranged funeral agreement.
B.	At the time the purchaser signs the agreement the funeral establishment shall provide a copy of the prearranged funeral agreement for retention by the purchaser.
C.	At the time of the inquiry or solicitation the funeral establishment shall provide a copy of its current price list for retention by the person who inquires about or is personally solicited regarding a prearranged funeral agreement.
D.	Pursuant to A.R.S. § 32-1373, each contract for prearranged funeral services also shall contain one of the following notices, as appropriate, conspicuously printed near the top of the first page:
1.	THIS FUNERAL CONTRACT IS FUNDED BY INSURANCE.
2.	THIS FUNERAL CONTRACT IS FUNDED BY A PREARRANGED FUNERAL TRUST ACCOUNT.
Historical Note
New Section R9-9B-307 recodified from R4-12-541 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-308.	Annual Report Format
A.	The annual report concerning prearranged funeral sales and trust account activities filed by funeral establishments pursuant to A.R.S. § 32-1391.15 shall contain the information indicated by the annual report format in Appendix E of 4 A.A.C. 12, Article 5. If a funeral establishment does not offer or sell prearranged funerals on or after January 1, 1985, it shall annually provide to the Department the information required by Appendix E of 4 A.A.C. 12, Article 5, concerning:
1.	Each prearranged funeral trust account established before January 1, 1985, and in existence during any portion of the preceding calendar year; and
2.	Trust account deposits, withdrawals and service fees during the preceding calendar year.
B.	If a funeral establishment offers or sells prearranged funeral agreements on or after January 1, 1985, it shall annually provide to the Department the information required by Appendix E of 4 A.A.C. 12, Article 5, concerning:
1.	Each prearranged funeral trust account established before January 1, 1985, and in existence during any portion of the preceding calendar year;
2.	Each prearranged funeral agreement sold after January 1, 1985, and in existence during any portion of the preceding calendar year; and
3.	Trust account deposits, withdrawals, and service fees during the preceding calendar year.
Historical Note
New Section R9-9B-308 recodified from R4-12-561 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-309.	Equipment and Sanitation Requirements
A.	The Department recommends that the following instruments, equipment, and supplies be maintained in the preparation room of a funeral establishment:
1.	1 set metal or rubber drain tubes (large, medium, small);
2.	1 set metal injection tubes (large, medium, small);
3.	1 grooved director or equal;
4.	1 aneurysm needle;
5.	1 large trocar;
6.	1 small trocar;
7.	1 scalpel;
8.	1 pair scissors;
9.	6 hemostats;
10.	2 forceps;
11.	1 hypodermic syringe;
12.	hypodermic needles (assorted);
13.	aspirator;
14.	suture needles;
15.	suture thread;
16.	disinfectant;
17.	1 set of cream or liquid cosmetics;
18.	1 powder brush;
19.	1 application brush;
20.	wax for restorative work;
21.	soap;
22.	cotton;
23.	head rest;
24.	hardening compound;
25.	arterial embalming fluid;
26.	cavity embalming fluid;
27.	embalming machine or percolator gravity injector and bulb syringe if latter used; and
28.	sheets or covers for remains.
B.	All funeral establishments shall be kept and maintained in a clean and sanitary condition, and all embalming tables, hoppers, sinks, receptacles, instruments, and other appliances used in embalming human remains shall be thoroughly cleansed and disinfected with a 1% solution of chlorinated soda, or other suitable and effective disinfectant immediately after the embalming of each remains.
C.	Every preparation room shall be equipped with a sanitary embalming table, and such table should be provided with running water.
D.	Every preparation room should be provided with proper and convenient receptacles for refuse, bandages, cotton, and other waste materials and supplies, and all such waste materials shall be properly disposed of.
E.	At no time shall the operation of the establishment constitute or create a health nuisance or hazard.
Historical Note
New Section R9-9B-309 recodified from R4-12-312 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-310.	Reserved
Historical Note
Section R9-9B-310 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-311.	Reserved
Historical Note
Section R9-9B-311 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-312.	Telephone Price Disclosures Requirement
A.	Each funeral establishment shall tell persons who contact the establishment by telephone and ask about terms, conditions, or prices of funeral goods or funeral services offered that price information is available over the telephone. The funeral establishment shall provide accurate information from the funeral price list required by R9-9B-313 that reasonably answers the question and any other information that reasonably answers the question about the retail prices of funeral goods or funeral services readily available for sale to the caller.
B.	If the caller requests a funeral price list, the funeral establishment shall mail its funeral price list required by R9-9B-313 to the caller. If a funeral establishment mails a funeral price list to a caller, it may charge a reasonable postage and handling fee not to exceed two dollars. The establishment shall mail the price list to the caller within five days after receipt of the handling charge, or if the establishment does not require a handling charge, within seven days after the caller’s price list request.
Historical Note
New Section R9-9B-312 recodified from R4-12-304 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-313.	Price Lists Requirement
A.	Each funeral establishment, funeral director, or embalmer shall provide a casket price list, an outside receptacle price list, and a general price list in the form and in the manner required by Federal Trade Commission rules 16 CFR 453.2(b)(2), (3) and (4) issued pursuant to the Federal Trade Commission Act as amended and in effect on June 1, 1984. The items required by the Federal rules shall be included before additional items.
B.	A copy of Federal Trade Commission rule 16 CFR 453.2(b) is incorporated by reference.
Historical Note
New Section R9-9B-313 recodified from R4-12-305 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-314.	Merchandise Price Card Requirement
Each funeral establishment shall place a price card on each casket, container, and outside receptacle the establishment makes available for sale to funeral services consumers. Each price card shall be placed on or attached to each item of merchandise in a conspicuous manner that permits a potential purchaser to see the information on the price card when standing near the casket or other item of merchandise. Each price card shall conspicuously disclose the separate retail price of the merchandise item available for sale. Price cards on caskets or outside receptacles shall also disclose the construction or type, manufacturer or assembler, and model number or popular name of the casket or outside receptacle. Price cards on containers shall also disclose the construction or type and manufacturer or assembler of the container. Photographs or accurate pictures of merchandise items may be used if conspicuously displayed with the price card information required by this Section.
Historical Note
New Section R9-9B-314 recodified from R4-12-306 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-315.	Funeral Goods and Services Memorandum
A.	Each funeral establishment, funeral director, or embalmer shall give an itemized written or printed memorandum of funeral goods and services (“statement”) for retention to each potential purchaser of funeral goods or services at the conclusion of the discussion of any funeral arrangements and before the establishment enters into a contract with a purchaser of funeral goods or services. The itemized statement shall list at least the following information:
1.	The name and address of the funeral establishment;
2.	A caption entitled “Statement of Funeral Goods and Services Selected”; and
3.	The funeral goods and services selected by that person and the prices to be paid for each item, specifically itemized cash advance items, the total cost of the goods and services selected and other information contained in or indicated by the “Statement of Funeral Goods and Services Selected” format in Appendix B of 4 A.A.C. 12, Article 5.
B.	The information required by this Section may be included on any contract, statement, or other document that the funeral establishment would otherwise provide at the conclusion of discussion of arrangements. The itemized disclosures required by this Section shall be made in a clear and conspicuous manner. The establishment shall indicate immediately adjacent to the appropriate items under the “funeral arrangements” and “automotive equipment” categories the funeral services, facilities, and automotive equipment items selected by the purchaser. A funeral establishment may include additional itemized disclosures on the statement concerning goods and services selected. If certain charges required to be itemized on the statement are not known or reasonably ascertainable at the time the contract is signed, a good faith estimate of the charges shall be given on the statement, and the establishment shall provide a written description of the actual charges to the purchaser within fifteen (15) days after the information becomes available to the establishment.
C.	If an establishment uses the “statement of funeral goods and services selected” as a final bill, the following disclosures must be added to the statement:
	“If you elected a funeral that requires embalming, such as a funeral with a viewing, you may have to pay for the embalming. You do not have to pay for embalming you did not approve if you selected arrangements such as a direct cremation or immediate burial. If we charged for embalming, we will explain why in writing.”
	If an establishment does not use the “statement of funeral goods and services selected” as a final bill, the disclosures concerning embalming required by this subsection must be added to the final bill, contract, or other written evidence of the agreement or obligation given to the purchaser, and the establishment may use the “statement of funeral goods and services selected” format as shown in Appendix B of 4 A.A.C. 12, Article 5. The establishment shall disclose in writing to the purchaser on the statement any legal, cemetery, or crematory requirement that mandates that the consumer purchase a specific funeral good or service. The establishment also shall disclose on the statement the “Notice to Purchaser” concerning casket and container legal requirements required by A.R.S. § 32-1373(B).
Historical Note
New Section R9-9B-315 recodified from R4-12-307 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-316.	Minimum Embalming Requirements
A.	Embalmers and apprentice embalmers shall comply with the following minimum embalming procedures when embalming human remains:
1.	All persons participating in the embalming procedure shall be either a licensed embalmer or a registered apprentice embalmer. Apprentice embalmers shall be under the direct supervision of a licensed embalmer during the embalming. “Direct supervision,” as used in this subsection, means that the licensed embalmer shall at all times be immediately available on the funeral establishment premises to supervise the apprentice embalmer, except that if the apprentice embalmer has embalmed at least ten adult human remains and has been registered with the Department for a minimum of six months, the supervision requirement is deemed to have been met if the apprentice has immediate access to and is performing according to the directions of a licensed embalmer.
2.	Regulations of the Department and of county health departments pertaining to sewage, sanitation and public health requirements shall be observed.
3.	All persons engaged in the embalming process shall wear a clean smock or gown and wear impervious rubber gloves.
4.	All clothing shall be removed from the remains and a visual inspection of the condition of the remains shall be conducted.
5.	To the extent feasible under the circumstances, the entire remains, including all extremities (legs, arms, feet, hands and head), shall be washed with an antiseptic or detergent solution.
6.	To the extent feasible under the circumstances, the arterial injection technique shall be used in the embalming process. If the arterial circulation of any portion of the remains is materially incomplete or impaired due to advanced decomposition or autopsy, then the embalming may be done by hypodermically injecting those areas.
7.	Embalming solution shall be injected into the entire remains, including extremities (legs, arms, feet, hands and head), and shall be injected in such dilutions and pressures as warranted by the condition of the remains in accordance with prevailing professional practice.
8.	The abdominal and thoracic cavities of the remains shall be injected with a concentrated cavity chemical after liquids and materials have been substantially removed through a trocar. The cavity chemical shall be injected into and thoroughly distributed in such cavities in accordance with prevailing professional practice.
9.	If the body is to be viewed at a funeral service, cosmetic procedures should be employed in accordance with the wishes of the family and prevailing professional practice.
10.	Within 24 hours after the embalming procedure, an embalming case report shall be prepared describing the elapsed time since death, condition of the remains before and after embalming, and embalming procedures used.
11.	After embalming procedures have been completed, the remains shall be covered and diligent effort shall be made to maintain the privacy of the remains.
B.	The care and preparation for burial or other disposition of human remains shall be strictly private, and no one shall be allowed in the embalming room while a dead human body is being embalmed, except licensees or other authorized employees of the establishment, instructors of the science of embalming and their students, public officials in the discharge of their duties, or other persons having the legal right to be present.
C.	Each funeral establishment and responsible funeral director shall adopt and implement adequate procedures concerning the supervision of embalming personnel to assure compliance with this rule.
D.	Failure to substantially comply with the minimum embalming standards contained in this Section shall be deemed to be evidence of gross negligence, repeated or continuing negligence, or other professional incompetence.
Historical Note
New Section R9-9B-316 recodified from R4-12-311 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-317.	Surety Bond Requirements
A.	A funeral establishment applying for a prearranged funeral sales endorsement shall provide the Department with the number of prearranged funeral agreements sold during the immediately preceding calendar year and provide the applicable surety bond as follows:
1.	$15,000 if the establishment sold fewer than 100 prearranged funeral agreements during the immediately preceding calendar year;
2.	$30,000 if the establishment sold 100 or more, but fewer than 250 prearranged funeral agreements during the immediately preceding calendar year; or
3.	$50,000 if the establishment sold 250 or more prearranged funeral agreements during the immediately preceding calendar year.
	The amount of the surety bond shall be increased by $5,000 for each salesperson currently registered by the Department for the establishment.
B.	The corporate surety bond provided to the Department shall contain the language specified by Appendix D of 4 A.A.C. 12, Article 5.
Historical Note
New Section R9-9B-317 recodified from R4-12-523 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-318.	Deceptive, Misleading, or Professionally Negligent Practices
In selling or offering to sell prearranged funerals, or in handling the trust funds or accounts of a prearranged funeral consumer, it is a deceptive, misleading, or professionally negligent practice for anyone licensed under A.R.S. Title 32, Chapter 12, or his agent:
1.	To misstate or omit to state any material fact upon which a prearranged funeral consumer detrimentally relies concerning the transaction or the prearranged funeral;
2.	To represent or imply that the prices of funeral goods and services to be provided pursuant to a fixed price prearranged funeral agreement are guaranteed, frozen, or otherwise an absolute economic certainty;
3.	To guarantee or promise that the funeral establishment will be in business at any indefinite time in the future;
4.	To fail to disclose to the purchaser or beneficiary, within ten business days after a request, the most currently available information concerning the purchaser’s principal payments, all earned interest on the principal, and total service fees charged concerning that purchase;
5.	To intentionally mislead or deceive by entering into a contract with a prearranged funeral purchaser, while any blank in the contract, other than for the account number, has not been completed; or
6.	To enter into a prearranged funeral agreement to provide funeral goods and services not regularly sold by the funeral establishment at the time of execution of the agreement.
Historical Note
New Section R9-9B-318 recodified from R4-12-545 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-319.	Description of Casket
A prearranged funeral agreement shall be deemed misleading unless it describes the following information concerning any casket to be provided under the agreement:
1.	Specific construction and type;
2.	Interior fabric;
3.	Manufacturer and model number or popular name;
4.	Special features, if any; and
5.	Casket retail price.
Historical Note
New Section R9-9B-319 recodified from R4-12-546 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-320.	Possession of Trust Account Passbook
With respect to individual trust accounts, the funeral establishment shall offer a prearranged funeral purchaser the option of either obtaining a copy of the financial institution passbook, certificate of deposit, or other similar documentation of the prearranged funeral trust account for his personal possession, or authorizing the funeral establishment to maintain such documentation on behalf of the purchaser. This Section does not apply to common trust accounts.
Historical Note
New Section R9-9B-320 recodified from R4-12-548 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-321.	Certificate of Entitlement
A.	The certificate of entitlement which a funeral establishment delivers to the financial institution servicing a prearranged funeral trust account or accounts shall contain the following information:
1.	Name of the funeral establishment,
2.	Name and location of financial institution,
3.	Prearranged funeral trust account number(s),
4.	The amount of trust funds to be withdrawn as the annual service fee, and
5.	Certification by the funeral establishment that it is contractually entitled to an annual service fee for the preceding calendar year pursuant to the terms of the prearranged funeral agreement(s).
B.	The certificate shall be signed and dated by the owner or responsible funeral director of the establishment and sworn to before a notary public. On receipt of an appropriately completed certificate of entitlement, the financial institution shall release a portion of the trust funds equal to the annual service fee to the funeral establishment. The portion of trust funds released to the establishment shall not exceed 10 percent of the interest which has accrued on the trust funds during the preceding calendar year.
Historical Note
New Section R9-9B-321 recodified from R4-12-551 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-322.	Certificate of Performance
A.	The certificate of performance which a funeral establishment delivers to the financial institution servicing a prearranged funeral trust account after the death of the beneficiary of a prearranged funeral agreement shall contain the following information:
1.	Name of the funeral establishment,
2.	Name and location of financial institution and trust account number,
3.	Name of deceased beneficiary,
4.	Certification of the total charges for the funeral goods and services provided in the funeral arrangements, and
5.	Certification that it provided the funeral goods and services pursuant to the prearranged funeral agreement.
B.	If the certificate of performance concerns a fixed price prearranged funeral agreement, it shall also contain certification that the establishment agreed in the prearranged funeral agreement to fix the prices of the funeral goods and services provided under the agreement at the price levels in effect at the time of the execution of the agreement by the purchaser.
C.	The certificate shall be signed and dated by the owner or responsible funeral director of the establishment and sworn to before a notary public. The certified death certificate of the deceased beneficiary shall accompany the certificate of performance when it is delivered to the financial institution. On receipt of the certified death certificate and appropriately completed certificate of performance, the financial institution shall release a portion of the trust funds equal to the establishment’s charges for funeral goods and services for the beneficiary’s funeral arrangements. If the certificate of performance concerns a fixed price prearranged funeral agreement, the financial institution may release an additional portion of the trust funds to the establishment equal to that portion of the total accrued interest on principal payments deposited in the trust account during the term of the prearranged funeral agreement which the purchaser agreed to convey to the establishment.
Historical Note
New Section R9-9B-322 recodified from R4-12-552 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-323.	Statement of Accrued Taxes
The statement of accrued taxes which a funeral establishment delivers to the financial institution servicing a prearranged funeral trust account or accounts shall contain the following information:
1.	Name of the funeral establishment,
2.	Name and location of financial institution,
3.	Prearranged funeral trust account number(s), and
4.	Statement identifying the person by whom taxes are due and payable concerning income earned from funds deposited in the trust account(s). The statement shall describe the taxing authority to which the taxes are due, the amount of taxes due and payable concerning each trust account and the fiscal period the taxes concern. The statement shall be signed and dated by the owner or responsible funeral director and one other employee of the establishment. On receipt of an appropriately completed statement of accrued taxes, the financial institution shall release a portion of the trust funds equal to the accrued taxes, payable to the taxing authority, to the funeral establishment.
Historical Note
New Section R9-9B-323 recodified from R4-12-554 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-324.	Notice of Trust Account Transfer
A.	If a funeral establishment directs a financial institution to transfer a common prearranged funeral trust account pursuant to A.R.S. § 32-1391.04(C), it shall provide written notice by first class mail to the last known address of each participant not less than ten business days before transfer of the account. The notice shall advise each participant that the account is being transferred and give the name and location of the new financial institution and trust account number. The notice also shall contain a conspicuous statement that the establishment will provide specific information concerning the trust account status upon request.
B.	If a funeral establishment is sold, or its name or location is changed or the prearranged funeral trust account is in any way transferred to another entity, the funeral establishment shall notify the Department of the disposition of the trust account within ten business days after the change in the status of the trust account. The funeral establishment also shall provide written notice by certified mail to the last known address of each participant in the prearranged funeral trust account within thirty business days after the change in the status of the trust account. The notice shall advise each participant of the change of status of the trust account and shall contain a conspicuous statement that the establishment, or its successor in interest, will provide specific information concerning the trust account status upon request.
Historical Note
New Section R9-9B-324 recodified from R4-12-556 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-325.	Purchaser Cancellation Requests
A.	The written request from a purchaser of a prearranged funeral agreement or designated person to terminate the agreement and refund the trust funds shall contain the following information:
1.	Name of funeral establishment,
2.	Full name of the prearranged funeral purchaser or designated person making the request, and
3.	Statement of purchaser or designated or legally responsible person requesting refund of the trust funds.
B.	The cancellation request shall be signed by the purchaser, designated or legally responsible person. Within five days following receipt of a properly signed cancellation request, the financial institution shall release the trust funds, payable to the person making the cancellation request, to the establishment for refund to the requesting person.
Historical Note
New Section R9-9B-325 recodified from R4-12-559 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-326.	Records Retention Requirement
Each funeral establishment shall retain and make available for inspection by Department representatives true and accurate copies of the following records during the term of the prearranged funeral agreement and for three years following the death of the beneficiary or the termination of the agreement:
1.	The prearranged funeral agreement;
2.	Each notice of the transfer of the trust account to another financial institution, together with a record of the names and last known addresses of the purchasers and the dates on which the notice was mailed;
3.	The certificate of performance from the funeral establishment stating that it provided the requested funeral goods and services which is delivered to a financial institution;
4.	Each certificate from the funeral establishment concerning entitlement to service fees concerning the trust account;
5.	Each statement of accrued taxes from the funeral establishment concerning the trust account;
6.	Each cancellation or termination request from a purchaser; and
7.	Detailed financial institution statements and accounting records concerning the trust account.
Historical Note
New Section R9-9B-326 recodified from R4-12-565 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
ARTICLE 4. CREMATORY LICENSING
R9-9B-401.	Application for a Crematory License
An applicant for a crematory license shall submit an application packet to the Department that contains the fee required by the Department, information required in A.R.S. § 32-1395, and the following:
1.	An application form that contains:
a.	The name of the crematory;
b.	The address of the physical location and telephone number of the crematory;
c.	Whether the crematory is a proprietorship, a corporation, a partnership, a limited liability company, or a subsidiary of a corporation, a partnership, or a limited liability company;
d.	The name and license number of the responsible funeral director or cremationist;
e.	The name and address of each person owning 10 percent or more of the establishment or corporation common stock;
f.	A statement, signed by the responsible funeral director or cremationist and notarized, affirming licensure in Arizona and confirming responsibility for the crematory’s compliance with Arizona state laws and rules;
g.	If a corporation, partnership, or limited liability company:
i.	The state and date of incorporation or formation;
ii.	The name and address of the Arizona statutory agent or agent appointed to receive process; and
iii.	The name, address, and title of each officer, director, general partner, or member;
h.	Whether the applicant has ever been convicted of or entered into a plea of no contest to a class 1 or 2 felony, including the information in subsection (1)(i)(i) through (1)(i)(vi);
i.	Whether the applicant, within five years from the date of the application, has been convicted of or entered into a plea of no contest to a felony or to a misdemeanor that is reasonably related to the applicant’s proposed area of licensure including the:
i.	Charged felony or misdemeanor;
ii.	Date of conviction;
iii.	Court having jurisdiction over the felony or misdemeanor;
iv.	Probation officer’s name, address, and telephone number, if applicable;
v.	A copy of the notice of expungement, if applicable; and
vi.	A copy of the notice of restoration of civil rights, if applicable;
j.	Whether the applicant, within five years from the date of the application, has committed any act involving dishonesty, fraud, misrepresentation, breach of fiduciary duty, gross negligence, or incompetence reasonably related to the applicant’s proposed area of licensure;
k.	Whether the applicant is currently incarcerated or on community supervision after a period of imprisonment in a local, state, or federal penal institution or on criminal probation;
l.	Whether the applicant, within five years from the date of the application, has had an application for a license, registration, certificate, or endorsement denied or rejected by any state funeral licensing authority including the:
i.	Reason for the denial or rejection,
ii.	Date of the denial or rejection, and
iii.	Name and address of the agency that denied or rejected the application;
m.	Whether the applicant has, within five years from the date of the application, had a license, registration, certificate, or endorsement suspended or revoked by any state funeral licensing authority including the:
i.	Reason for the suspension or revocation,
ii.	Date of the suspension or revocation, and
iii.	Name and address of the state licensing authority that suspended or revoked the license;
n.	Whether the applicant has ever surrendered a license, registration, certificate, or endorsement to the Department or any state funeral licensing authority; and
o.	The applicant’s signature; and
2.	A copy of a funeral establishment license or crematory authority certificate issued by the Arizona Department of Real Estate to a cemetery that operates a crematory.
Historical Note
New Section R9-9B-401 recodified from R4-12-207 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-402.	Reserved
Historical Note
Section R9-9B-402 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-403.	Reserved
Historical Note
Section R9-9B-403 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-404.	Reserved
Historical Note
Section R9-9B-404 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-405.	Reserved
Historical Note
Section R9-9B-405 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-406.	Crematory Requirements
In addition to the requirements in A.R.S. § 32-1394, the responsible cremationist of a crematory shall ensure:
1.	The crematory is maintained free from dirt and debris,
2.	Equipment and supplies maintained in the crematory do not impede passage through the crematory, and
3.	Human remains that are not embalmed are held in a refrigerated holding facility at the crematory or sent to a funeral establishment or another crematory for refrigeration.
Historical Note
New Section R9-9B-406 recodified from R4-12-612 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-407.	Reserved
Historical Note
Section R9-9B-407 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-408.	Reserved
Historical Note
Section R9-9B-408 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-409.	Reserved
Historical Note
Section R9-9B-409 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-410.	Reserved
Historical Note
Section R9-9B-410 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-411.	Reserved
Historical Note
Section R9-9B-411 reserved at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-412.	Requirements for a Funeral Establishment that Provides for Cremation
A.	A funeral establishment that owns a crematory on or off the funeral establishment’s premises shall designate a responsible cremationist.
B.	The responsible funeral director of a funeral establishment that provides for cremation shall ensure that:
1.	The cost of cremation is included on its general price list required by A.R.S. § 32-1371;
2.	A price card for cremation is placed as required by A.R.S. § 32-1372;
3.	If the funeral establishment contracts with a licensed crematory to perform the cremation, the information required in A.R.S. § 32-1373(A) and (B) is provided to the purchaser of the cremation;
4.	A consumer who chooses cremation is informed that human remains may be cremated in a cremation container capable of being entirely consumed or reduced to fine residue during the cremation process, such as a casket, unfinished wood box, or fiberboard container; and
5.	Caskets or containers constructed of metal or of a substance that may emit harmful fumes when subjected to the cremation process are not sold or used for cremation.
Historical Note
New Section R9-9B-412 recodified from R4-12-613 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-413.	Records Requirements for Crematories and Funeral Establishments that Provide for Cremation
A.	The responsible cremationist of a crematory or funeral establishment that provides for cremation shall ensure for each cremation performed that the following records are established and maintained for five years from the date of the cremation:
1.	The name of the decedent and date of death;
2.	The authorization document required by A.R.S. § 32-1365.01, if applicable, or a record of the oral or written consent of the authorizing agent that meets the requirements in A.R.S. § 32-1365.02; and
3.	A copy of the completed disposition-transit permit that meets the requirements in A.R.S. § 36-326 and A.A.C. R9-19-302.
B.	The responsible cremationist of a crematory or funeral establishment that provides for cremation shall establish and maintain a written permanent chronological log of cremations that includes the identification number and identification information required in A.R.S. § 32-1399(1) and the following for each cremation performed:
1.	The day, month, and year the human remains were received at the crematory or funeral establishment that provides for cremation;
2.	Name of the decedent;
3.	The name of the responsible cremationist;
4.	The type of receptacle in which the human remains were received at the crematory, such as a wooden casket or a cardboard, fiberboard, or wooden container;
5.	A check list showing receipt of the following:
a.	The authorization document required in subsection (A)(2); and
b.	The disposition-transit permit;
6.	The time, day, month, and year of the cremation;
7.	The printed name and signature of the cremationist who performed the cremation; and
8.	The following information regarding the cremated remains:
a.	The time, day, month, and year the cremated remains were disposed of according to the authority set forth in A.R.S. § 32-1365.01 or § 32-1365.02;
b.	The name of the crematory, funeral establishment, or authorizing agent authorized according to A.R.S. § 32-1365.01 or § 32-1365.02 to dispose of cremated remains; and
c.	The place and manner of disposal according to A.R.S. § 32-1399(7).
C.	If the uncremated human remains are returned to a funeral establishment, the responsible cremationist shall ensure that the time, day, month, and year the human remains were picked up and the name of the individual who picked up the human remains are recorded on the written chronological log required in subsection (B).
D.	If a funeral establishment returns human remains that have been sent back according to subsection (C), the responsible cremationist shall ensure that a new entry that meets the requirements of subsection (B) is made.
Historical Note
New Section R9-9B-413 recodified from R4-12-631 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).
R9-9B-414.	Disposition of Records
A.	If the crematory of a funeral establishment that provides for cremation or a crematory changes ownership, the responsible funeral director or responsible cremationist shall ensure the records described in R9-9B-413 are provided to the new responsible funeral director of the funeral establishment or responsible cremationist of the crematory.
B.	If a funeral establishment that provides for cremation or a crematory ceases operations, within 20 days from the date of cessation, the responsible funeral director of the funeral establishment that provides for cremation or responsible cremationist of a crematory shall ensure that the records required in R9-9B-413 are:
1.	Provided to the Department office in person or by certified delivery mail, or
2.	Provided to another funeral establishment or crematory and the location of the records is provided to the Department.
Historical Note
New Section R9-9B-414 recodified from R4-12-633 and amended at 32 A.A.R. 177 (January 9, 2026), effective January 1, 2026 (Supp. 25-4).